Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: doahh on January 06, 2011, 06:52:05 PM

Title: a001 NO [AUTHENTICATIONFAILED] Authentication failed.
Post by: doahh on January 06, 2011, 06:52:05 PM

Everything in the installation went fine, but I am getting the following error when I try to log in:

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IMAP Error in /var/www/webmail-roundcube-0.4.2/program/include/rcube_imap.php (143): Authentication for user@domain.tld failed (LOGIN): a001 NO [AUTHENTICATIONFAILED] Authentication failed.


This is my roundcube error log:

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[06-Jan-2011 23:42:33 +0000]: IMAP Error: Authentication for user@domain.tld failed (LOGIN): a001 NO [AUTHENTICATIONFAILED] Authentication failed. in /var/www/webmail-roundcube-0.4.2/program/include/rcube_imap.php on line 143 (POST /?_task=&_action=login)


and this is my mail.log:

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Jan  6 23:49:17 donkey dovecot: imap-login: Disconnected (auth failed, 1 attempts): user=, method=PLAIN, rip=192.168.0.1, lip=192.168.0.110, TLS


I am using Exim and Dovecot, and can login and send emails fine through KMail.

Any ideas?

Title: a001 NO [AUTHENTICATIONFAILED] Authentication failed.
Post by: JohnDoh on January 07, 2011, 04:37:24 AM

that last log entry you posted from your mail.log says it all.... "(auth failed, 1 attempts)" so either the username or the password is wrong. log using kmail then check the mail.log and compare the usernames.

Title: a001 NO [AUTHENTICATIONFAILED] Authentication failed.
Post by: doahh on January 08, 2011, 09:00:00 AM

Thanks you! You were right. I had the:

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$rcmail_config['username_domain'] = 'domain.tld';


filled in, when I should have had it blank. Many thanks.