Roundcube Community Forum

News and Announcements => News & Announcements => Topic started by: abhishektiwari on February 19, 2020, 10:26:42 AM

Title: Use case possibility check
Post by: abhishektiwari on February 19, 2020, 10:26:42 AM

I have customer support agent of around 2000 people, all of them use Gmail id, I want all of their email to get synchronise into one place webmail client  and I should be able to view there email, reply, forward etc. 


All my agent will get separate panel where they can simply login into this and add there emails easily.

Title: Re: Use case possibility check
Post by: JohnDoh on February 19, 2020, 02:17:58 PM

May be I have misunderstood but it sounds like you are saying you want 2000 people to be able to login to the same mailbox. I think you want a support/helpdesk solution not an IMAP client.

Roundcube is an IMAP client. Once configured any user with valid credentials can login and access their mailbox.