Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: gaynorheath on August 20, 2019, 10:53:50 AM

Title: Log on problem
Post by: gaynorheath on August 20, 2019, 10:53:50 AM

Please can someone help me!
I am not a technical person at all ??? and I just can't log into my webmail that I have been using on my pc (via Roundcube) for the last 3 years.
I have recently moved house... and don't know if it is something to do with being with a different broadband provider - but basically I can access the mail on my phone, but can't on my pc.
The messages that I get are screenshot and attached.

Please can someone offer me some advice!

Thank you

Title: Re: Log on problem
Post by: SKaero on August 20, 2019, 11:16:52 AM

That error wouldn't be related to changing broadband providers, it's a server error. You should contact your email provider and ask them to fix the problem.