Roundcube Community Forum

Release Support => Resolved Issues => Topic started by: duy_dang2110 on September 29, 2016, 12:15:49 PM

Title: emails goes to junk
Post by: duy_dang2110 on September 29, 2016, 12:15:49 PM
Hi all ,
I run into a problem with roundcube and need you guys help  , every time I get email from a special user , the email goes to junk , even his email is in my contact .
Title: Re: emails goes to junk
Post by: JohnDoh on September 30, 2016, 06:56:36 AM
roundcube is only an imap client and out of the box it cannot do any kind of filtering so unless you have installed some client side filtering plugin into it then you need to the filtering on your mail server to see why that is happening.
Title: Re: emails goes to junk
Post by: duy_dang2110 on September 30, 2016, 05:02:28 PM
Thank John for your usefull information , I have checked amavisd logs , all the senders are clear (no mark as spam ) , have you got any idea ?
Title: Re: emails goes to junk
Post by: JohnDoh on October 01, 2016, 03:16:26 AM
sorry i dont know anything about your setup.
Title: Re: emails goes to junk
Post by: duy_dang2110 on October 01, 2016, 10:07:00 AM
Thank John for your help