Roundcube Community Forum

Release Support => Resolved Issues => Topic started by: RoundMike on January 27, 2014, 06:18:44 AM

Title: 404 for some letters
Post by: RoundMike on January 27, 2014, 06:18:44 AM
I can't open some messages in roundcube, returns 404. How to fix this?
Title: Re: 404 for some letters
Post by: RoundMike on January 28, 2014, 09:33:52 AM
Please help!
Title: Re: 404 for some letters
Post by: SKaero on January 28, 2014, 01:17:11 PM
Need more information before anyone can provide any help.
Title: Re: 404 for some letters
Post by: RoundMike on January 29, 2014, 03:23:30 AM
Quote from: SKaero on January 28, 2014, 01:17:11 PM
Need more information before anyone can provide any help.
  • What Roundcube version are you using?
  • Have you tried disabling all plugins?
  • What is in your RoundCube error log?
  • What are in the emails that you can't open?

Thank you!

1. roundcubemail-0.9.4
2. have no plugins, $rcmail_config['plugins'] = array(); - empty here
3. PHP Fatal error:  Class 'DOMDocument' not found in /usr/local/roundcubemail-0.9.4/program/lib/Roundcube/rcube_washtml.php on line 364
4. I can't open different emails, they have no same "structure" and same provider - just absolutely different - some of them ok some 404
Title: Re: 404 for some letters
Post by: SKaero on January 29, 2014, 10:04:21 AM
You need to install the PHP DOM extensions on your server, if you don't have root access to the server you'll need to ask your host to do it.