Roundcube Community Forum

Release Support => Pending Issues => Topic started by: lcsif86 on July 08, 2016, 06:01:40 AM

Title: Mark email as NOT SPAM
Post by: lcsif86 on July 08, 2016, 06:01:40 AM

The emails from one single contact keep getting into the SPAM folder in Roundcube.
How do I mark them as NOT SPAM so that in the future that doesn't happpen again?

Thanks.

Title: Re: Mark email as NOT SPAM
Post by: SKaero on July 08, 2016, 09:25:07 AM

Roundcube doesn't provided spam filtering, you need to change the spam setting on the mail server.

Title: Re: Mark email as NOT SPAM
Post by: lcsif86 on July 08, 2016, 09:32:48 AM

Thanks for the information. And how can I do that?

Thanks.

Title: Re: Mark email as NOT SPAM
Post by: SKaero on July 08, 2016, 10:25:42 AM

I can't really give you any directions since every mail server is different, I'd suggest you ask your email provider for help.

Title: Re: Mark email as NOT SPAM
Post by: lcsif86 on July 08, 2016, 10:35:39 AM

Thanks.