Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: r2zvi on February 03, 2021, 08:31:55 AM

Title: login failed in roundcube only
Post by: r2zvi on February 03, 2021, 08:31:55 AM

environment: postfix + dovecot + postfixadmin + mysql + roundcube
two domains set up, i can login every account in both domains with thunderbird

config.inc.php:

Code: [Select]

// system error reporting, sum of: 1 = log; 4 = show
$config['debug_level'] = 4;
// Log SQL queries
$config['sql_debug'] = true;
// Log IMAP conversation
$config['imap_debug'] = true;
// Log LDAP conversation
$config['ldap_debug'] = true;
// Log SMTP conversation
$config['smtp_debug'] = true;
$config['db_dsnw'] = 'mysql://roundcube:PASS@localhost/roundcubemail';
$config['default_host'] = 'localhost';
$config['default_port'] = 143;
$config['smtp_server'] = 'localhost';
$config['smtp_port'] = 25;
$config['smtp_user'] = '%u';
$config['smtp_pass'] = '%p';
$config['plugins'] = array(
    'archive',
    'zipdownload',
);maillog:

Code: [Select]

Feb  3 21:22:43 mx dovecot: imap-login: Disconnected (auth failed, 1 attempts in 2 secs): user=<user@domain.ltd>, method=CRAM-MD5, rip=127.0.0.1, lip=127.0.0.1, secured, session=<bB5Je266ioN/AAAB>
where should i start to figure out the problem? Thanks

Title: Re: login failed in roundcube only
Post by: alec on February 03, 2021, 10:20:20 AM

default_host='tls://localhost'

Title: Re: login failed in roundcube only
Post by: r2zvi on February 03, 2021, 09:32:25 PM

i tried that, no luck,  "Connection to storage server failed"
and in maillog, there is no user name presented, the same applies to "ssl://localhost"

Code: [Select]

Feb  4 02:28:23 mx dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, TLS, session=<A3QrdXm6lIN/AAAB>

Title: Re: login failed in roundcube only
Post by: alec on February 04, 2021, 02:20:03 AM

Look into Roundcube error log, and/or enable imap_debug there. It may give you some hints.

Title: Re: login failed in roundcube only
Post by: r2zvi on February 04, 2021, 03:06:35 AM

well, if you look closely, i've already turned on all the log options in config.inc.php, but no any other logs found except the ones posted here.
Thanks for your help anyway

Title: Re: login failed in roundcube only
Post by: JohnDoh on February 04, 2021, 03:57:46 PM

Did you disable the SSL certificate verification? see imap_conn_options

Title: Re: login failed in roundcube only
Post by: r2zvi on February 04, 2021, 11:55:43 PM

i added the following code in config.inc.php, but still got the same error and logs

Code: [Select]

$config['imap_conn_options'] = array(
  'ssl' => array(
    'verify_peer'  => false,
    'verify_peer_name' => false,
  ),
);

Title: Re: login failed in roundcube only
Post by: r2zvi on February 05, 2021, 12:12:07 AM

logs in maillog look just like login failed with wrong password, but with the same password i can login with thunderbird and python imaplib in remote client
there is no extra info/logs to analyze so i have no clue where to start debugging

i have another machine running dovecot + postfix + sqlite + roundcube(1.4.9) with single domain which works well, copy and modify config.inc.php didn't make the problem disappear

Title: Re: login failed in roundcube only
Post by: r2zvi on February 05, 2021, 01:18:57 AM

i actually replaced it with rainloop and it works well and smoothly  :-\