Roundcube Community Forum
Miscellaneous => Roundcube Discussion => Topic started by: deepakknair85 on December 26, 2012, 01:41:49 AM
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Hi.
One of my client have installed Roundcube Webmail system to their panel as a mail module. It was working properly, but recently I am getting an error like this IMAP Error: Authentication for xxxx.xxx.xxx@xxxx.xxx.xxx failed (LOGIN): "a001 NO Login failed: authentication failure". I searched a lot on this issue, but couldn't find any fix.
Can anybody please help me on this? The system was setup by my client and I am web developer, I am not much aware about the admin settings of this webmail and how he configured this? If you have any idea about this issue, please help me.
Thanks All
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If nothing has changed in the RoundCube configuration something changed with the mail server. Try changing the $rcmail_config['imap_auth_type'] in <RC root>/config/main.inc.php.
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Hi Skaero,
I checked the main.inc.php file, the imap_auth_type is set as "NULL".
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Ok, enable imap_debug in the main.inc.php and post the log of an attempted login.
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Thanks SKaero,
I have done as you said and I got the following report on log file when I took roundcube login page.
[27-Dec-2012 17:52:09 +1100]: S: * OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS] example.com Cyrus IMAP4 v2.3.7-Invoca-RPM-2.3.7-12.el5_7.2 server ready
[27-Dec-2012 17:52:09 +1100]: C: cp01 CAPABILITY
[27-Dec-2012 17:52:09 +1100]: S: * CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY SORT SORT=MODSEQ THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE CATENATE CONDSTORE IDLE LISTEXT LIST-SUBSCRIBED X-NETSCAPE URLAUTH
[27-Dec-2012 17:52:09 +1100]: S: cp01 OK Completed
[27-Dec-2012 17:52:09 +1100]: C: a001 LOGIN "xxx.xxxx..xxx@xxx.xxxx..xxx" "xxxxx"
[27-Dec-2012 17:52:12 +1100]: S: a001 NO Login failed: authentication failure
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The IMAP server doesn't say what authentication types it allows and since $rcmail_config['imap_auth_type'] is set to NULL is is trying to use login authentication which has most likely been disabled. Try changing $rcmail_config['imap_auth_type'] to 'DIGEST-MD5' and then 'CRAM-MD5' to see if one of those work.
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Please correct /etc/dovecot/dovecot.conf, leave only "plain" method
auth default {
mechanisms = plain
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hello
i have installed on my server zpanel
when i try to see my email from roundcube
i have this error message
Error conexion with the server IMAP
could you please help me