Roundcube Community Forum
Release Support => Pending Issues => Topic started by: feinraf on August 02, 2013, 10:46:26 AM
-
Hello, I am getting an error all of a sudden when I visit my email domain. I have contacted my host support and they can't help me.
Here WAS the error before it decided to disappear and just show a blank white page:
ERROR: Wrong 'suhosin.session.encrypt' option value and it wasn't possible to set it to required value (0). Check your PHP configuration (including php_admin_flag).
Here is the URL:
http://webmail.cjohnsondesign.com/
Thanks in advance for any help!
-
suhosin.session.encrypt needs to be disabled in order for RoundCube to run, ask your host to disable it.
-
I have access to the php.ini file myself. This hasn't fixed the issue.
My screen is now white. I've tried re-uploading roundcube too.
-
Do a phpinfo() in the RoundCube directly and see if it says suhosin.session.encrypt is off.
-
I can't see it:
http://webmail.cjohnsondesign.com/phpinfo.php
-
Then its most likely not off, try putting a php.ini with the following the the main RoundCube directory:
suhosin.session.encrypt = Off
-
Okay I'm having to reinstall it because my host messed something up.
I am running the installer and it says I need to installed an extension:
PDO: NOT OK(See http://www.php.net/manual/en/book.pdo.php)
Could you please advise on how I install this? php.ini confuses me a lot.
EDIT: You can see the problems I am having here.
http://webmail.cjohnsondesign.com/installer/
-
You can't install php-pdo at the php.ini level it has to be complied with php, ask your host to install it.
-
They claim that it is already installed. Do I need to enable it or anything?
By the way, I really appreciate all this help! I would be lost.
-
Edit: It's fixed, the guy I was talking to from my host was a moron and didn't do his job. I asked to be transfered and the girl sorted it out in less than a minute. I was in a 4 hour chat with that first guy.
Anyway thank you so much for helping me out, you helped me a lot too!
Appreciate the time you put into people like me.