Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Frankmc on November 15, 2017, 01:42:03 AM

Title: HELP NEEDED
Post by: Frankmc on November 15, 2017, 01:42:03 AM

Hi guys
I am no longer able to login to my email box. I keep getting message "Internal Server Error 500

The system user “seaacade” has exceeded its allotted quota of disk blocks.
cpsrvd/11.60.0.48 Server at www........"

The guy that set this up for me can no longer be contacted and I have no idea what or how to fix this. If means buying more space not a problem just have no idea how or where to do this.
Is there anyone on here that could help.

Many thanks.

Title: Re: HELP NEEDED
Post by: hermawan_fsi on November 15, 2017, 04:00:56 AM

have you backup sql.. just

Title: Re: HELP NEEDED
Post by: Frankmc on November 15, 2017, 07:30:32 AM

Nope.  :'(

Title: Re: HELP NEEDED
Post by: SKaero on November 15, 2017, 11:00:38 AM

You have to get the quota raised on your email account. It looks like your site is hosted with Host Gator if you can no longer get in contact with the provider that setup the site you could try contacting them but I'm not sure how far you'd get.

Title: Re: HELP NEEDED
Post by: Frankmc on November 15, 2017, 11:09:57 AM

Thank you
will try that.