Hello,

I am trying to login to Roundcube through Webmail.mydomain.com

I am entering the right credentials and then I am stuck on
Login successful. Redirecting....
until it times out.

If I try to use the server IP ie
IP:2096
and do the same as above it will log me in Roundcube.

Also if I go to Roundcube through CPanel it will also work.

I think the problem occured after upgrading from Cloudlinux Shared to Cloudlinux Shared PRO

Also in roundcube log I get this
[CPANELVCFIMPORT: Touch file /home/USERNAME/.cpanel/vcards/.cpanel_vcf_import_info@DOMAIN.COM exists for info@DOMAIN.COM and cpanel_run_once is true, exiting]

I run WHM 120 Roundcube 1.6 and Cloudlinux Shared PRO

Can you please advice?

thanks

Hello, I recently set up my webmail addresses (e.g. admin@example.com) using Roundcube and everything was seamless.

1. I can send messages from the addresses
2. I can receive messages from Wordpress (i.e notifications of password changes etc)
3. HOWEVER, when I try sending emails to the address via Gmail and Yahoo accounts, they all fail saying "address not found" - Gmail in particular gives me the error code is the subject line of this post

Anyone with an idea how to fix this? I am really frustrated and my reseller isn't doing much to help. Any help with be highly appreciated.

Thanks All

Dear sir

Actually what is related with Server Error! (error) ? Did anybody face this kind of error before ?

Please advice

Hi

That error are seem every minute at /home/user/logs/roundcube/errors_log, for your information, previously this server installed with 'Calendar and Contact' plugins, since that user reporting of error when do attachment, i try to uninstall the plugins and that doesnt solve the problem, just now i reinstall back the plugins but the different problem happen, after login the email and password, the page only show never ending Login successful, Redirecting. So i uninstall again the plugins and now webmail can login again but the problem of Server Error! (error) are still occured, so i suspect the issue are related with database and the Calendar and Contact plugins

Headache and i'm helpless

Hi,

I have server access but cPanel license provider doesnt give a hand to help, i try to look at /home/user/logs/roundcube/errors_log:

[09-May-2024 05:23:07 +0800]: <058e6785> DB Error: [1] no such table: calendars (SQL Query: SELECT *, "calendar_id" AS id FROM "calendars" WHERE "user_id" = '1' ORDER BY "name") in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 564 (POST /cpsess6580840753/3rdparty/roundcube/index.php?_task=mail&_action=refresh)

I dont know what is going happen