Roundcube Community Forum
Release Support => Pending Issues => Topic started by: yitbos on August 23, 2007, 06:08:42 PM
-
OK..I have spent a few hours reading the normal install directions, and the instructions that people have laid out so nicely for those of us using IIS..
http://roundcubeforum.net/forum/index.php?topic=2010.msg7958#msg7958
Here is my environment :
IIS 5.0
MySQL 5.0
PHP 5.2.3
The most recent version of Roundcube
http://sourceforge.net/project/downloading.php?groupname=roundcubemail&filename=roundcubemail-0.1-rc1.1.tar.gz&use_mirror=easynews
I do not want to use hMail Server. I have a mail server on another box already setup. I just want to use roundcube to read the mail for those that would prefer a webmail client.
Here is my problem. I can't get the install to run. Uplon running the index.php page I get :
DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server-administrator
I don't think it is a database issue however, because when I monitor the MySQL Server I see the user I setup for roundcube connecting to it. In fact, if I remove the "db.inc" file, I still get the same error message....
Can someone please help me ? I don't know where to start to figure what i am doing wrong...thanks jason
-
If you remove it?! ;D
You need to edit it! Fill in the design - examples are included!
-
If you can see the user connect, the user probably does not have access to the database. Can you manually log into the MySQL server?
mysql -u -p
And enter in the password when prompted? And then run "SHOW TABLES;". It should show you about six tables.
-
Yes..I can log into the database in DOS and I see six tables
cache
contacts
identities
messages
session
users
Where do I go from here to debug the error ?
-
If you followed the installation instructions on http://trac.roundcube.net/trac.cgi/wiki/Howto_Install. Try the following option: Rename the file located in /config/ "db.inc.php.dist" in to "db.inc.php" and refresh your page.
-
both of the files in the config directory are set to inc.php
Is there some sort of paid support I can get ?