Roundcube Community Forum
Release Support => Pending Issues => Topic started by: starion on December 20, 2015, 04:23:13 PM
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I had RCM 1.12 working perfectly on our server.
Long story short, I decided to move my RCM installation to another server and upgrade to 1.1.3 in the process. That install is still having problems mainly due to getting the right selinux settings I think.
So I decided to go back to the old server (which is not using selinux) and do a fresh install of 1.1.3. Now, when I go to myserver.com/installer I just get a blank page. I did not make any changes to the original server or PHP configuration, only trying to install a new RCM. I still have the original mysql database in place. I do get a standard phpinfo page without problem.
What might be the problem here?
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Whats in the error log?
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Which error log and where? There is nothing in the logs folder at roundcubemail/logs.
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Check the global web server error log.
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No error in error_log. The access_log shows the page loads. Just a blank page in the browser however.
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What is the status code that is returned on the blank page?
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200
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Then there wouldn't be any error, but I can't think why it wouldn't be showing anything. Do you get anything if you go to the main Roundcube page vs the installer?
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Same thing. A 200 response and a blank page. I have other php things running on this same server with no problems.
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What web server are you using?
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Apache 2.2.1. I know an old version, but 1.1.2 of RCM was running fine on it.
Incidentally, I am having the same exact blank page problem with 1.1.3 on a new server installation with PHP7 and Apache 2.4.6.
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Restarted apache, and now when I try to access the login screen, I can enter my login credentials and this comes up in the error log:
[Mon Dec 21 01:49:21.109745 2015] [:error] [pid 11880] [client x.x.x.x:63000] PHP Warning: Declaration of rcmail::get_instance($env = '') should be compatible with rcube::get_instance($mode = 0, $env = '') in /var/www/html/roundcubemail/program/include/rcmail.php on line 30, referer: http://myserver.com/roundcubemail/
followed by a blank screen.
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So can you access the installer now? the warning shouldn't block execution, is it still a 200 with the blank page?
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Yes, I can now access the installer. Just get a blank page after entering credentials. Installer shows all green "OK".
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What version of PHP are you using?
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Version 7
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Roundcube < 1.2 does not work with PHP7.
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Yes, but apparently neither does 1.1.3. :) So far.
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Yes, but apparently neither does 1.1.3. :) So far.
Huh? 1.1.3 is < 1.2....
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1.2 is the BETA according to the home page.
I am trying to get 1.1.3 working which should be the current stable release. Just to be clear.
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The current stable 1.1.3 doesn't work with PHP 7. You would need to use the beta 1.2 to work with PHP 7.
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Wow. 2 days and 20+ responses to get to that.
At least now I can move forward.
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Okay, beta 1.2 installed and working with PHP7 except for sending mail. Will do some research and start another thread about that one if needed.