Roundcube Community Forum

Release Support => Resolved Issues => Topic started by: sobeit on April 30, 2013, 03:51:01 AM

Title: Error 550 : Failed To Add Recipient.. Sender verify failed
Post by: sobeit on April 30, 2013, 03:51:01 AM

Roundcube Webmail 0.8.5

Somehow, today all emails account can not send/recieve email.
When someone sent an email from outside, he got an error report : The email account that you tried to reach does not exist..
We can not send mail from within webmail also

This is exactly what I'm getting on when sending an email :

Quote

SMTP Error (550): Failed to add recipient "recipient mail account" (Verification failed for <my email account>
Previous (cached) callout verification failure
Sender verify failed).

i have tried to disable the sender verification from exim basic editor, remove callout* files, but still no luck. We still cannot received any mail (only works on sending email from webmail).

Weird thing is, both work fine with new accounts that i have created later.

Title: Re: Error 550 : Failed To Add Recipient.. Sender verify failed
Post by: SKaero on April 30, 2013, 04:32:19 AM

Sounds like something hit your mail server, look at the server logs to try and figger out what happen.