Roundcube Community Forum
Release Support => Pending Issues => Topic started by: sells on January 06, 2009, 04:39:09 PM
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We had an earlier version running on a dev box. We went to setup for the live system and we downloaded the latest version of Round Cube today.
The install went smooth - but no messages display! I even went as far as to whipe and recreate the database.
Note the messages in the bottom right. It does log in and see messages - it just wont display them.
[See attached files]
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What do your logs say? May it is a similar problem like there: http://www.roundcubeforum.net/general-discussion/4029-roundcube-can-only-open-emails-local-users.html
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Nothing in my apache logs. Its not that because no errors show up - just a blank message. Also because php checked out ok. All the required extensions were installed.
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We had an earlier version running on a dev box. We went to setup for the live system and we downloaded the latest version of Round Cube today.
The install went smooth - but no messages display! I even went as far as to whipe and recreate the database.
Note the messages in the bottom right. It does log in and see messages - it just wont display them.
[See attached files]
Did you select a message in the message list?
And the logs rosali is refering to are the Roundcube-logs in the folder ./logs
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Selecting it does nothing - its marked at 0 bytes when there should be 200+ messages displayed.
There is nothing in the roundcube logs either. Just a few entires when I typed a password incorrectly.
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Last attempt to help from my side - I'm stumped ... Nothing helpful in your IMAP server logs either?
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Im convinced since it logs in and displays the right amount of messages - that its with the messages themselves. Through my searching I've seen problems with HTML messages/Charsets/encoding etc ....
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I'm having the same problem. Only 1 message of size 0kb with no subject. It does display the correct # messages in all folders.
When I reverted to 0.2-beta again (which I obviously kept as backup) it worked like before as it should be :-) By the way I used the 0.2-stable install with a clean MySQL db.
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I checked my mailserver log and did not see any errors, warnings, or other weird stuff.
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Where did you get the 0.2-beta from? Or did you have it downloaded earlier?
Can't find it anywhere on sourceforge.
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/branches ? RoundCube Webmail ? Trac (http://trac.roundcube.net/browser/branches)
It would be interesting if sells and casgroot would post their environment ... PHP/IMAP server/Web server/Database
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I tried the -beta from the link you sent. Something is goofy. I'll have to start from scratch.
by goofy I mean
Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0
Fatal error: Unknown: Failed opening required '/Library/WebServer/Documents/roundcube/index.php' (include_path='.:') in Unknown on line 0
(roundcube box)
OS X Server 10.5.6
Apache 2.2.9
PHP 5.2.6
MySQL 5.0.67
IMAP = EIMS 3.3
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All the permissions are screwed from the branches link. I've been trying to get them right and there seems to be an ongoing fight to get different things to load.
Lates perm error
Warning: require_once(program/include/iniset.php) [function.require-once]: failed to open stream: Permission denied in /Library/WebServer/Documents/roundcube/index.php on line 31
Fatal error: require_once() [function.require]: Failed opening required 'program/include/iniset.php' (include_path='.:') in /Library/WebServer/Documents/roundcube/index.php on line 31
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Something to note. 0.2beta said I needed to turn MagicQuotes off.
Gave up with the permissions and tried 0.2stable again with MagicQuotes off - same deal.
Fun times.
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I am convinced its something either I did in the config (but it never worked even with the basic settings) or something inside of roundcube.
I just moved it to a virtual machine I setup yesterday. Completely different OS (Fedora 10) and sure enough - it did it.
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Hi Guys
I have exactly the same fault, inbox reports correct no of messages but pane pnly displays the one (no subject) at zero K
Brand new stable release install, with new DB on Windows 2003 server, Install tasks all good
Just wanted to get in on this in hope of finding a cure
Has anyone rolled back a version - if so is that available anywhere
Steve Jones
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bump maybe
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I have exactly the same problem. This subject is then a clone of mine (or the opposite, I let you judge ;-) ) which is called "no body, no subject".
FYI, neither apache nor RC logs are showing something wrong.
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Please, uncoment console() calls in lib/imap.inc and check logs/console file. There should be a debug info from IMAP conversation which will help as to understand the problem.
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[30-Jan-2009 17:29:12 +0100]: S: * OK [CAPABILITY IMAP4REV1 X-NETSCAPE LOGIN-REFERRALS AUTH=LOGIN] IMAP4rev1 Free
[30-Jan-2009 17:29:12 +0100]: C: cp01 CAPABILITY
[30-Jan-2009 17:29:12 +0100]: S: * CAPABILITY IMAP4REV1 X-NETSCAPE NAMESPACE MAILBOX-REFERRALS SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND LOGIN-REFERRALS AUTH=LOGIN
[30-Jan-2009 17:29:12 +0100]: S: cp01 OK Completed
[30-Jan-2009 17:29:12 +0100]: C: a001 LOGIN "grokwik" "XXXXXX"
[30-Jan-2009 17:29:12 +0100]: S: a001 OK [CAPABILITY IMAP4rev1 ACL BINARY CATENATE CHILDREN CONDSTORE ENABLE ESEARCH ID IDLE LIST-EXTENDED LITERAL+ LOGIN-REFERRALS MULTIAPPEND NAMESPACE QRESYNC QUOTA RIGHTS=ektx SASL-IR SEARCHRES UIDPLUS UNSELECT WITHIN] LOGIN completed
[30-Jan-2009 17:29:12 +0100]: C: ns1 NAMESPACE
[30-Jan-2009 17:29:12 +0100]: S: * NAMESPACE (("" "/")) (("/home/" "/")) NIL
[30-Jan-2009 17:29:12 +0100]: S: ns1 OK NAMESPACE completed
Now it blocks after loging in (the UI remains on the user/pwd page)
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(Sorry for the delay)
I cropped the end of the file, it just repeats the last block every minute (I guess it's the refresh).
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(Sorry for the delay)
I cropped the end of the file, it just repeats the last block every minute (I guess it's the refresh).
The FLAGS are returned after message headers in FETCH response. It may be the problem. Can you provide a test account for me (with remote access)? Write to [alec at alec.pl].
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[30-Jan-2009 20:10:48 +0100]: S: * CAPABILITY IMAP4REV1 X-NETSCAPE NAMESPACE MAILBOX-REFERRALS SCAN [b]SORT[/b] THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND LOGIN-REFERRALS AUTH=LOGIN
[30-Jan-2009 20:10:48 +0100]: S: cp01 OK Completed
[30-Jan-2009 20:10:48 +0100]: C: a001 LOGIN "grokwik" "XXXXXX"
[30-Jan-2009 20:10:48 +0100]: S: a001 OK [CAPABILITY IMAP4rev1 ACL BINARY CATENATE CHILDREN CONDSTORE ENABLE ESEARCH ID IDLE LIST-EXTENDED LITERAL+ LOGIN-REFERRALS MULTIAPPEND NAMESPACE QRESYNC QUOTA RIGHTS=ektx SASL-IR SEARCHRES UIDPLUS UNSELECT WITHIN] LOGIN completed
[...]
[30-Jan-2009 20:10:48 +0100]: C: [b]s SORT[/b] (DATE) US-ASCII ALL
[30-Jan-2009 20:10:48 +0100]: S: [b]s BAD parse error: command not implemented[/b]
The SORT command is not implemented but advertised by the IMAP proxy, whereas the real IMAP server can not use it!
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I modified program/lib/imap.inc to disable SORT capability:
function iil_C_GetCapability(&$conn, $name)
{
if($name == "SORT") return false;
[...]
When I use /installer/ php scripts, I have:
Connecting to imap.free.fr...
IMAP connect: OK(SORT capability: no)
So, right now, SORT capability should be disabled.
But I'm still unable to get any email list :(
I will try to figure out what's happening...
Please find attached my console logs from imap.inc...
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The "SORT" thing doesn't change the bug for me neither.
With Alec we found new things : I have several mail addresses in the same provider (free.fr) and only one is bugging (sadly it's the main one)...
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Any news about that ?
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Alec handled this problem using my parameters and found out that it wasn't working only for one address, and so considered that the problem was coming from the imap (eg my provider). So I'm stuck to the former RC version (that works perfectly with all my imaps and addresses)...
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Is that issue fixed in the new version (version 0.2.1) ?
I don't even know why this thread is in resolved issues... As far as I know, it has never been resolved :D
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I just did a check out of devel-api today and got this 'no messages' problem.
sorry.. comments removed..
I thought it was something to do with BODYSTRUCTURE in imap.inc
I need to test further - as now it's suddenly working with or without that change..
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I'll try investigating a lil' bit on imap.inc...
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I tried a brand new install of the last release. Everything is ok except the imap connection, it tells :
Warning: fsockopen() [function.fsockopen]: unable to connect to imap.free.fr:143 (Connection timed out) in /blahblah/public_html/newRC/program/lib/imap.inc on line 611
IMAP connect: NOT OK(Could not connect to imap.free.fr at port 143: Connection timed out)
In fact, my provider's webmail was using roundcube and they switched to Zimbra. Maybe RC doesn't handle all the options needed ?
I keep the "virgin" install as it is if somene from RC wants to test...
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Hmmm... I just installed 0.2.1...
And it works...
Grokwik, just do a try on RoundCube Webmail :: Bienvenue sur RoundCube Webmail (http://www.hebergement-pro.org/mail_julien/) to see if your account works too on my server... mine works fine...
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It works fine... Crazy thing.
So I'll try again to install it !
Otherwise, if you don't mind, I'll bother you to know you apache' conf.
Thanks for the help !
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I just tested and you're right, everything's now alright !! :D
Considering that I used the same install as I used for the last test, I guess the problem were coming from Free...
All apologies for the RC team :)
And once again, Thanks !
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I'm having the same problem. Only 1 message of size 0kb with no subject. It does display the correct # messages in all folders.
When I reverted to 0.2-beta again (which I obviously kept as backup) it worked like before as it should be :-) By the way I used the 0.2-stable install with a clean MySQL db.