Roundcube Community Forum

 

Connection to imap server failed

Started by Pejo, August 05, 2024, 10:49:46 AM

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Pejo

Hi,

Hello to all, I am new to this forum, also, I am new to VPS servers. I have VPS with CWP7 and also insalled Roundcube.

Me and some of my users didn't have problem until few days, when all of us is getting error: "Connection to imap server failed" when we are trying to login.

I didn't do anything on server, It worked a week ago, don't know if it was update, because I know I updated last week, but can you please help?

Please, be gentle, I would like to post error log, but I don't know how or what do you need to help?

My PHP version was 7.4 and I updated today to PHP 8.2.1, because I am serching answers for hours and hours and somewhere I read that some of other people had problem because PHP version was old, but that didn't help.

Thanks in advance for helping newbie.  <3

SKaero

I'm not familiar with how CWP is setup but the default location for the Roundcube error log is <RC root>/logs/errors check there and see if there is a error. It would also be worth checking your mail server log in case it shows why its not able to be connected to.