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Issues & Bugs / Re: Server Error! (error) Issue

« Last post by SKaero on Today at 03:00:35 PM »

That is a general error it could be any number of things that is why its important to find the correct error log on the server that has the event for the same timestamp when the issue occurs.

Issues & Bugs / Re: Server Error! (error) Issue

« Last post by halimzhz on Today at 11:42:20 AM »

Dear sir

Actually what is related with Server Error! (error) ? Did anybody face this kind of error before ?

Please advice

Issues & Bugs / Re: Server Error! (error) Issue

« Last post by SKaero on May 08, 2024, 08:06:03 PM »

If that error happens ever minute in sounds like a cronjob running if I had to guess it would be for the calendar reminders. I still wouldn't think that would be the sending mail issue but I could be wrong. Have you tired looking at the system log to see if something shows up when you try to attach a file?

Issues & Bugs / Re: Server Error! (error) Issue

« Last post by halimzhz on May 08, 2024, 06:02:38 PM »

Hi

That error are seem every minute at /home/user/logs/roundcube/errors_log, for your information, previously this server installed with 'Calendar and Contact' plugins, since that user reporting of error when do attachment, i try to uninstall the plugins and that doesnt solve the problem, just now i reinstall back the plugins but the different problem happen, after login the email and password, the page only show never ending Login successful, Redirecting. So i uninstall again the plugins and now webmail can login again but the problem of Server Error! (error) are still occured, so i suspect the issue are related with database and the Calendar and Contact plugins

Headache and i'm helpless

Issues & Bugs / Re: Server Error! (error) Issue

« Last post by SKaero on May 08, 2024, 05:50:27 PM »

Does that error line up with when you see the error? The other place to look would be /var/cpanel/roundcube/log since that is another possible log location https://docs.cpanel.net/knowledge-base/cpanel-product/the-cpanel-log-files/

Issues & Bugs / Re: Server Error! (error) Issue

« Last post by halimzhz on May 08, 2024, 05:40:26 PM »

Hi,

I have server access but cPanel license provider doesnt give a hand to help, i try to look at /home/user/logs/roundcube/errors_log:

[09-May-2024 05:23:07 +0800]: <058e6785> DB Error: [1] no such table: calendars (SQL Query: SELECT *, "calendar_id" AS id FROM "calendars" WHERE "user_id" = '1' ORDER BY "name") in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 564 (POST /cpsess6580840753/3rdparty/roundcube/index.php?_task=mail&_action=refresh)

I dont know what is going happen

Issues & Bugs / Re: Server Error! (error) Issue

« Last post by SKaero on May 08, 2024, 05:25:22 PM »

Unless you have root access to the server you're going to need to ask your hosting provider to look in the server error logs to figure out whats going wrong. From the front end you're not going to be able to see what going wrong or have the ability to fix it.

Issues & Bugs / Server Error! (error) Issue

« Last post by halimzhz on May 08, 2024, 12:10:38 PM »

Dear all

I have this problem almost a month, i'm a cPanel user, since cPanel change their policies of support and forward any issue to the cPanel seller, and cPanel seller dont know how to solve it, now im stuck

The problem is when any webmail user for Roundcube trying to attach a file, the page will reporting about Server Error! (error), is that anybody have thos kind of problem ?

Please help. TQ

General Discussion / Re: Larry skin gone - How to change back?

« Last post by Cookie on May 08, 2024, 04:11:40 AM »

Quote from: JohnDoh on May 03, 2024, 04:14:44 PM

While official support for the Larry skin was deprecated with the release of Roundcube 1.6.0 it is still available both via composer and directly from github.

not helpful - if you look at the forum posts of the last 2 weeks, I'm not the only one who has one or more problems with the new skin.
It would be kind of nice if the developer would speak up about what he was thinking and take feedback to restore the readability in the mailbox... 🙄

Requests / Re: Theme Update Feedback -> elastic

« Last post by Cookie on May 08, 2024, 04:00:53 AM »

Can someone also tell me why the send button for a new mail is placed at the bottom left?

The reading flow is always from top left to bottom right, every good web designer is taught that in school, so why put an important button (probably THE most important button in Roundcube) in the bottom left corner.... 🤦‍♂️ I just don't get it.
It's so unintuitive and ill-conceived...

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