Roundcube Community Forum

Release Support => Pending Issues => Topic started by: jaycee123 on August 22, 2018, 08:33:25 PM

Title: How Do I Access Lost Emails After My Inbox Was Full
Post by: jaycee123 on August 22, 2018, 08:33:25 PM

My inbox was 90% full and instead of deleting the emails to make more room on the webmail website I did it on the mail app that I use on my computer. Apparently this did not work and my inbox became 100% full without me realizing. I was sent emails when this account was full that are not showing up in my inbox so I do not know how many emails I have missed or who they are from. Is there anyway to retrieve these emails?

Thanks!a

Title: Re: How Do I Access Lost Emails After My Inbox Was Full
Post by: JohnDoh on August 23, 2018, 01:30:07 AM

It sounds like you are an end user rather than a system admin, is that right? If so then for a definitive answer you need to contact your email provider. Typically when a mailbox is full new emails will be rejected with mailbox full notice returned to the sender.

Roundcube is a mail client silimar to the app on your computer only web based. It can only report the information provided by your server.