Recent Posts

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11
General Discussion / Re: Ubuntu 20.04 : Storage server connection error
« Last post by alain25 on March 23, 2024, 06:04:03 AM »
Hello everyone,

I'm replying to myself, but it may help people.

If you see the error Storage server connection failed when you try to connect to Roundcube, it's probably because
- The Dovecot server is not working.

You can restart Dovecot with sudo systemctl restart dovecot and check its status with systemctl status dovecot.
- You are using a self-signed TLS certificate.

Roundcube requires a valid TLS certificate issued by a trusted certification authority, such as Let's Encrypt.
- Your TLS certificate has expired.

You can renew the Let's Encrypt TLS certificate with sudo certbot renew, then restart Postfix and Dovecot (sudo systemctl restart postfix dovecot).

You can also try adding a custom DNS entry to the /etc/hosts file, so that Roundcube can resolve the mail server hostname correctly.

Thanks a lot
12
General Discussion / Error sending the read notice
« Last post by alain25 on March 23, 2024, 05:58:17 AM »
Hello everyone,

When I send a message from outlook with the acknowledgement request and the reading notice. On roundube I receive the message but the reading notice is not sent.

Is there a plugin missing or a configuration problem in Roundcube?

Thanks a lot


13
Roundcube Discussion / Tinycp-Roundcube Server error for attachments larger than 1Mb
« Last post by xfull on March 22, 2024, 10:00:51 PM »
I have installed tinycp on my vps and then install application Roundcube for the mail box and I have configured everything correctly and it works fine but attachments larger than 1Mb get server error in Roundcube

I have added this line "$config['max_message_size'] = '25M';" to /var/www/mail.server.com/program/lib/Roundcube/rcube_config.php and rcube.php but the error still exists
then I add these configs below to /var/www/mail.server.com/.htaccess :
  php_value   upload_max_filesize   50M
  php_value   post_max_size   50M
  php_value   memory_limit   512M
then I saw "Maximum allowed file size is 50 MB" in attachment section but still I had server error for files larger than 1Mb so I updated mentioned configs in php.ini file located in /etc/php/7.4/fpm/ but still I have server error
also got this in console when server error appears:
Failed to load resource: the server responded with a status of 413 ()
14
General Discussion / Ubuntu 20.04 : Storage server connection error
« Last post by alain25 on March 22, 2024, 01:48:45 PM »

Hello,

I have configured my postfix server and postfixadmin on an ubuntu 20.04 and everything works well, I tested on Microsoft Outook, a send message and also I receive well.

I have configured roundcube with version 1.6.5, when I try to connect to my web interface (webmail.domain.tld), I cannot connect, I get the following error message:
storage server connection error.

I've checked the logs in /var/log/apache2/roundcube-access.log and /var/log/apache2/roundcube-error.log.

I can't see any errors.

I've checked whether the database fills up when I try to connect. It gives me the client's email address and IP address.

Have you encountered this error? And how to fix it?

Thanks a lot.
15
General Discussion / Re: How to get back to previous version of Webmail
« Last post by JohnDoh on March 21, 2024, 04:08:29 PM »
Roundcube is not a service it as a piece of open source software your email provider is using to give you webmail. You might be able to switch to an alternative skin by going to Settings > Preferences > User Interface > Interface skin. Or it could be this is the only skin your provider allows. Please contact your email provider directly for support.
16
What version of Roundcube are you running and what version of TinyMCE (have a look at the header in [rc root]/program/js/tinymce/tinymce.min.js)? With Roundcube 1.5 TinyMCE was updated to version 5 and that added the `registry` object mentioned as missing in your error message.
17
Uncaught TypeError in Elastic theme on send email page load and submit action
I'm encountering a JavaScript error when using the Elastic theme in Roundcube. The issue occurs on page load and when clicking the submit button in the UI. Below are the details of the errors.

This error seems to be related to the initialization of some components or plugins, possibly involving TinyMCE or jQuery.

This error occurs when attempting to submit a form, indicating a problem accessing or invoking the 'get_content' method, potentially related to the email content being composed.

On page load
https://i.postimg.cc/d02NCpvY/Screenshot-2024-03-21-123257.png
jQuery.Deferred exception: Cannot read properties of undefined (reading 'registry') TypeError: Cannot read properties of undefined (reading 'registry') at S.e.config.setup_callback (https://webmail.mydomain.qc.ca/skins/elastic/ui.min.js?s=1640816963:13:13303) at l.setup (https://webmail.mydomain.qc.ca/program/js/editor.min.js?s=1701182961:1:3328) at Ux.execCallback (https://webmail.mydomain.qc.ca/program/js/tinymce/tinymce.min.js?s=1701182961:1:339848) at new Ux (https://webmail.mydomain.qc.ca/program/js/tinymce/tinymce.min.js?s=1701182961:1:335037) at n (https://webmail.mydomain.qc.ca/program/js/tinymce/tinymce.min.js?s=1701182961:1:347434) at Array.<anonymous> (https://webmail.mydomain.qc.ca/program/js/tinymce/tinymce.min.js?s=1701182961:1:348999) at Lt (https://webmail.mydomain.qc.ca/program/js/tinymce/tinymce.min.js?s=1701182961:1:27137) at e (https://webmail.mydomain.qc.ca/program/js/tinymce/tinymce.min.js?s=1701182961:1:348848) at Se.m.bind (https://webmail.mydomain.qc.ca/program/js/tinymce/tinymce.min.js?s=1701182961:1:11037) at Object.M [as bind] (https://webmail.mydomain.qc.ca/program/js/tinymce/tinymce.min.js?s=1701182961:1:89064) undefined E.Deferred.exceptionHook @ jquery.min.js?s=1610484926:2 t @ jquery.min.js?s=1610484926:2 setTimeout (async) (anonymous) @ jquery.min.js?s=1610484926:2 i @ jquery.min.js?s=1610484926:2 fireWith @ jquery.min.js?s=1610484926:2 fire @ jquery.min.js?s=1610484926:2 i @ jquery.min.js?s=1610484926:2 fireWith @ jquery.min.js?s=1610484926:2 ready @ jquery.min.js?s=1610484926:2 B @ jquery.min.js?s=1610484926:2 jquery.min.js?s=1610484926:2 Uncaught TypeError: Cannot read properties of undefined (reading 'registry') at S.e.config.setup_callback (ui.min.js?s=1640816963:13:13303) at l.setup (editor.js:161:12) at Ux.execCallback (tinymce.min.js?s=1701182961:1:339848) at new Ux (tinymce.min.js?s=1701182961:1:335037) at n (tinymce.min.js?s=1701182961:1:347434) at Array.<anonymous> (tinymce.min.js?s=1701182961:1:348999) at Lt (tinymce.min.js?s=1701182961:1:27137) at e (tinymce.min.js?s=1701182961:1:348848) at Se.m.bind (tinymce.min.js?s=1701182961:1:11037) at Object.M [as bind] (tinymce.min.js?s=1701182961:1:89064)

On button click (submit)
https://postimg.cc/t7gGvyqW
Uncaught TypeError: Cannot read properties of undefined (reading 'registry') at S.e.config.setup_callback (https://webmail.mydomain.qc.ca/skins/elastic/ui.min.js?s=1640816963:13:13303) at l.setup (https://webmail.mydomain.qc.ca/program/js/editor.min.js?s=1701182961:1:3328) ... at Object.M [as bind] (https://webmail.cooptel.qc.ca/program/js/tinymce/tinymce.min.js?s=1701182961:1:89064)
18
Deutsch / Fragen zur Implementation in CRM
« Last post by kwmanagement on March 21, 2024, 07:51:45 AM »
Hallo Allerseits,


ich bin neu hier (und in Bezug auf Roundcube) und habe mal ein paar Fragen an die Spezialisten unter euch.


Ich entwickel eine SaaS Anwendung für Tierscxhutzvereine, mit der diese ihre Tiere und Kontakte verwalten können. Nun möchte ich gerne die Mailfunktionalität erweitern und überlege dazu Roundcube zu implementieren.


Meine Fragen dazu wären:


  • Gibt es eine Möglichkeit des SSO?
  • Können mit einer Installation von Roundcube mehrere Benutzer auf ihre Mails zugreifen? Jeder Benutzer hat eigene Mailprovider, oftmals web.de oder gmail.com...
  • Kann man zusätzlich ein allgemeines "Team-Konto" einrichten? (Z.B: für eine info@ Adresse, die von allen gelesen werden darf)
  • Gibt es eine Möglichkeit, bei den Kontakten nur Mails VON und AN diesen Kontakt anzeigen zu lassen?
  • Kann ich Roundcube in bestehende Seite einbinden? Z.B. per iframe?
  • Weitere Fragen, die mir im Moment nicht einfallen  8)
Sollte dies möglich sein, gibt es hier Programmierer, die, natürlich gegen Bezahlung, dies umsetzen können?


Ich freue mich über Infos von euch.


Danke und viele Grüße, Thomas
19
General Discussion / How to get back to previous version of Webmail
« Last post by Merluche on March 20, 2024, 03:21:39 AM »
Hello,
I'm using Roundcube Webmail as my professional email. This morning I'm opening it and I do not see or understand anything. This is the same UI as riseup, and I do not find it friendly at all. Is it possible to get back to the previous version? My priority when I open it is to have an overview of the object of the mail. Now I only see the begining of it and the content it a window on the right that I cannot reduce or close.
It's really no handy for me.
Thanks for your help.
Sandrine Merle
20
Roundcube Discussion / managesieve debian 12 furnish
« Last post by sun2024 on March 19, 2024, 09:43:55 AM »
I have activated Managesieve plugin in roundcube, but I always get the error “cannot establish a connection to Managesieve server”.
What else do I have to set up?
debian12 is installed,
Thank you !!! :)
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