Hello,
After upgrading from the last roundcube version to the latest 0.8 i've found that some users (not all) are getting an error when they login:
SERVICE CURRENTLY NOT AVAILABLE!
Error No. [501]
In roundcube logs I am seeing this error:
PHP Error: Error loading template for mail in /var/www/html/roundcubemail-0.8.0/program/include/rcube_template.php on line 431 (GET /roundcube/?_task=mail)
How can I fix this?
Thanks
http://trac.roundcube.net/ticket/1488591
I just went into my da_roundcube database via phpmyadmin and selected the users table.
Then I went through and deleted all the info in the preferences column for each user which fixed this issue.
Thanks a lot for your help :)
Hi,
after an upgrade from 07.3. to 0.8.1 I have the same problem:
(with debug=4)
PHP Error in /var/www/rcubewebmail/program/include/rcube_template.php (431): Error loading template for mail
SERVICE CURRENTLY NOT AVAILABLE!
Error loading template for mail
(with debug=1)
SERVICE CURRENTLY NOT AVAILABLE!
Error No. [501]
In MySQL user's preference accounts have something like this (note the skin setting, almost all users with the problem have the same skin setting):
Quotea:3:{s:16:"message_sort_col";s:4:"date";s:18:"message_sort_order";s:4:"DESC";s:4:"skin";N;}
The only way to resolve the issue is a query like this:
QuoteUPDATE `roundcubemail`.`users` SET `preferences` = NULL WHERE `users`.`user_id` =105;
But I cannot empty the preferences for all of my users.
How can solve this issue?
I would like to set for all users the "larry" skin, now some users are using the "litecube" skin.
Thanks
My problem was that none of my users could login, the login form didn't appear, only the error message stated above.
After i analized the source and found that in main.inc.php i had 2 variables named "skin_path" and "skin" with the same values "/skins/default/" but the "skin_path" was commented out.
My solution was to comment "skin" variable and uncomment "skin_path".
Quote from: mdalacu on August 31, 2012, 04:28:51 AM
My solution was to comment "skin" variable and uncomment "skin_path".
Thanks, helped a lot.