Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: fred6633 on December 04, 2012, 06:56:06 AM

Title: Can no longer login
Post by: fred6633 on December 04, 2012, 06:56:06 AM
Hello,
I installed Roundcube about two months ago and it has been working flawlessly all the time. I've used it almost every day. All of a sudden I can no longer login. I get an error that says "session invalid or expired". I haven't changed anything. Clearing cookies doesn't help. It's the same in Firefox and Safari.

Suggestions would be appreciated.
Title: Re: Can no longer login
Post by: SKaero on December 04, 2012, 07:59:31 PM
Whats in your error log?
Title: Re: Can no longer login
Post by: fred6633 on December 05, 2012, 03:58:32 AM
Which file is my error log? I have four folders "data", "logs", "public_html" and "sessions". In the folder "logs", there are files between October 2 and November 29, which is before the login problems started. In the folder "public_html" there is also a folder "logs". In this folder there is a file "errors" and it was changed November 22. The login problems stared December 4.
Title: Re: Can no longer login
Post by: SKaero on December 05, 2012, 04:37:27 AM
The RoundCube error log should be at <RC root>/logs/errors
Title: Re: Can no longer login
Post by: fred6633 on December 05, 2012, 05:41:56 AM
I send the file. Since I don't want to reveal the name of my domain and email addresses, I've modified the file. My domain is changed to "mydomain". My login failures from December 4 don't seem to be logged.
Title: Re: Can no longer login
Post by: SKaero on December 06, 2012, 06:23:11 PM
Make sure the log is writable it should be adding a error for the failed login attempts.
Title: Re: Can no longer login
Post by: fred6633 on December 07, 2012, 02:51:16 AM
I'm sorry but how do I make it writeable?
Title: Re: Can no longer login
Post by: fred6633 on December 07, 2012, 03:03:39 AM
Today, I could suddenly log in again after getting errors the whole week!