Hi.
One of my client have installed Roundcube Webmail system to their panel as a mail module. It was working properly, but recently I am getting an error like this
IMAP Error: Authentication for [email protected] failed (LOGIN): "a001 NO Login failed: authentication failure". I searched a lot on this issue, but couldn't find any fix.
Can anybody please help me on this? The system was setup by my client and I am web developer, I am not much aware about the admin settings of this webmail and how he configured this? If you have any idea about this issue, please help me.
Thanks All
If nothing has changed in the RoundCube configuration something changed with the mail server. Try changing the $rcmail_config['imap_auth_type'] in <RC root>/config/main.inc.php.
Hi Skaero,
I checked the main.inc.php file, the imap_auth_type is set as "NULL".
Ok, enable imap_debug in the main.inc.php and post the log of an attempted login.
Thanks SKaero,
I have done as you said and I got the following report on log file when I took roundcube login page.
[27-Dec-2012 17:52:09 +1100]: S: * OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS] example.com Cyrus IMAP4 v2.3.7-Invoca-RPM-2.3.7-12.el5_7.2 server ready
[27-Dec-2012 17:52:09 +1100]: C: cp01 CAPABILITY
[27-Dec-2012 17:52:09 +1100]: S: * CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY SORT SORT=MODSEQ THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE CATENATE CONDSTORE IDLE LISTEXT LIST-SUBSCRIBED X-NETSCAPE URLAUTH
[27-Dec-2012 17:52:09 +1100]: S: cp01 OK Completed
[27-Dec-2012 17:52:09 +1100]: C: a001 LOGIN "
[email protected]" "xxxxx"
[27-Dec-2012 17:52:12 +1100]: S: a001 NO Login failed: authentication failure
The IMAP server doesn't say what authentication types it allows and since $rcmail_config['imap_auth_type'] is set to NULL is is trying to use login authentication which has most likely been disabled. Try changing $rcmail_config['imap_auth_type'] to 'DIGEST-MD5' and then 'CRAM-MD5' to see if one of those work.
Please correct /etc/dovecot/dovecot.conf, leave only "plain" method
auth default {
mechanisms = plain
hello
i have installed on my server zpanel
when i try to see my email from roundcube
i have this error message
Error conexion with the server IMAP
could you please help me