Print Page - Cannot Send Test SMTP

Title: Cannot Send Test SMTP
Post by: johnywhy on March 15, 2013, 02:03:18 PM

hi,

at Test SMTP, i get

Trying to send email...
SMTP send:  NOT OK(Connection failed: Failed to connect socket: Connection refused)

it's a gmail account. my config file says:

Code Select

...
$rcmail_config['smtp_server'] = 'ssl://smtp.googlemail.com';
...
$rcmail_config['smtp_port'] = 465;
...

i'm entering:

Code Select


User: [email protected] OR myusername (neither works)
Password: mypassword
Sender: [email protected]	
Recipient: anyEmailAddress

what should i do?

thanks

Title: Re: Cannot Send Test SMTPi
Post by: SKaero on March 15, 2013, 03:56:54 PM

I think its "ssl://smtp.gmail.com" although "ssl://smtp.googlemail.com" may work as well. Also make sure your web server firewall isn't blocking access to smtp.gmail.com:465.

Title: Re: Cannot Send Test SMTPi
Post by: johnywhy on March 15, 2013, 06:01:04 PM

Quote from: SKaero on March 15, 2013, 03:56:54 PM
I think its "ssl://smtp.gmail.com" although "ssl://smtp.googlemail.com" may work as well. Also make sure your web server firewall isn't blocking access to smtp.gmail.com:465.

same error. checking with host.

Title: Re: Cannot Send Test SMTP
Post by: johnywhy on March 16, 2013, 05:06:59 AM

my web host says:

QuoteWe had initiated an rbltest of the google's smtp server and it appears to be not blocked on our end. Please see the results below.

host smtp.googlemail.com
smtp.googlemail.com is an alias for googlemail-smtp.l.google.com.
googlemail-smtp.l.google.com has address 74.125.133.16
googlemail-smtp.l.google.com has IPv6 address 2607:f8b0:4001:c02::10

rbltest 74.125.133.16
74.125.133.16 is literal IP.
testing 74.125.133.16.
- is not DNSbl listed by admin.bl.kundenserver.de (REFUSED).
- is not DNSbl listed by accept.bl.kundenserver.de (NXDOMAIN).
- is not DNSbl listed by bl.spamcop.net (REFUSED).
- is not DNSbl listed by mrelay.bl.kundenserver.de (REFUSED).
- is not DNSbl listed by dialup.bl.kundenserver.de (REFUSED).
- is not DNSbl listed by reject.bl.kundenserver.de (NXDOMAIN).
- is not DNSbl listed by blackholes.wirehub.net (REFUSED).
- is not DNSbl listed by pss.spambusters.org.ar (REFUSED).
- is not DNSbl listed by dul.ru (REFUSED).
- is not DNSbl listed by relays.bl.kundenserver.de (REFUSED).
- is not DNSbl listed by proxies.bl.kundenserver.de (REFUSED).
- is not DNSbl listed by xbl.spamhaus.org (NXDOMAIN).
- is not DNSbl listed by worms.bl.kundenserver.de (REFUSED).
- is not DNSbl listed by warn.bl.kundenserver.de (NXDOMAIN).
- is not DNSbl listed by schizo.bl.kundenserver.de (REFUSED).
- is not DNSbl listed by sbl.spamhaus.org (NXDOMAIN).

any more ideas? would love to use roundmail, if i could get it working.

thanks

Title: Re: Cannot Send Test SMTP
Post by: SKaero on March 16, 2013, 05:31:28 AM

Whats most likely going to be blocked on your host is port 465, it doesn't look like they checked that.

Title: Re: Cannot Send Test SMTP
Post by: johnywhy on March 16, 2013, 02:40:43 PM

they just told me:

QuotePlease be informed that since the application is installed in 1&1 web space, you only allowed to use SMTP server of 1&1.

How can i set my host (1&1) SMTP server to copy the sent mails to my gmail sent folder?

Title: Re: Cannot Send Test SMTP
Post by: johnywhy on March 17, 2013, 12:44:14 AM

more info from my host:

QuoteBasically, we do not block external mail servers. However, If you have issues with the outgoing mail servers you are using. We recommend you to use the 1&1 mail servers

any suggestions?

this is like the 3rd time in the past 2 years i've tried to use roundcube, and something always gets in the way.

i really want to stop using desktop email clients, they are slow-loading, every one i've tried.

please help.

Roundcube Community Forum

Release Support => Pending Issues => Topic started by: johnywhy on March 15, 2013, 02:03:18 PM