Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: blubcube on April 12, 2013, 04:39:57 AM

Title: Cant Login
Post by: blubcube on April 12, 2013, 04:39:57 AM
Hello,

I use RC 0.9 RC2

Today i changed my Webmail Password at the Hosting Site.
Now i cant login via RC with the old or the new Password... :(

Error Log just Says failed to login

thank you
Title: Re: Cant Login
Post by: SKaero on April 12, 2013, 04:57:50 AM
You should probably try changing the password again it case it was input wrong.
Title: Re: Cant Login
Post by: blubcube on April 12, 2013, 05:15:37 AM
Hej,

no its definitly right.
I tested copy and paste.
Changed the PWD 4 Times

I can login in my Webmail support via Provider but not in RC

Do i need to delete the user in the database?
Title: Re: Cant Login
Post by: SKaero on April 12, 2013, 06:11:41 AM
You shouldn't need to do anything on the RoundCube end, does your password have any special characters?
Title: Re: Cant Login
Post by: blubcube on April 12, 2013, 06:20:33 AM
Yes 2 an Semicolon and an german sentence
Title: Re: Cant Login
Post by: SKaero on April 12, 2013, 06:23:40 AM
Try a password with the german and see if that works, if it does there is most likely a problem with the charset somewhere.
Title: Re: Cant Login
Post by: blubcube on April 12, 2013, 07:26:42 AM
Thank you :)
That did the trick :)