Roundcube Community Forum

Release Support => Pending Issues => Topic started by: tiemannitservices on September 11, 2013, 08:14:07 AM

Title: Roundcube doesnt pick up emails
Post by: tiemannitservices on September 11, 2013, 08:14:07 AM
Hi,

I have something really strange here. I can log into Roundcube mail and can send emails out to my other POP account. However, I can't see any incoming emails in my INBOX from Roundcube mail. If I setup the account in Outlook I can send and receive fine so the mail is reaching the mail server but Roundcube isnt seeing it

Please help

Thanks
Title: Re: Roundcube doesnt pick up emails
Post by: SKaero on September 11, 2013, 12:06:00 PM
RoundCube doesn't support POP, if you have another mail client like Outlook syncing with your account using POP it maybe deleting the messages before you ever see them.
Title: Re: Roundcube doesnt pick up emails
Post by: leroberts on February 13, 2014, 01:27:27 AM
I'm using centos 6.5, Dovecot, Postfix, and the problem was definitely with my Dovecot imap server. In order to fix the problem I changed the mail location variable in the /etc/dovecot/conf.d/10-mail.conf file to read:
mail_location = mbox:~/mail/:INBOX=/var/mail/%u:INDEX=MEMORY
I've tried this on three different installations of roundcube and it's worked on all of them. Make sure that you restart the dovecot service after making the alterations to the configuration.