Roundcube Community Forum

Release Support => Pending Issues => Topic started by: keane on May 28, 2007, 09:27:48 AM

Title: Installation.
Post by: keane on May 28, 2007, 09:27:48 AM
Hello there, i have just download RoundCube and have tryed to install it. I have read through the install log and also configured it with the WIKI page that was suggested.

The problem i get is that it cannot connect to the server. So i looked over again and every looks fine, the user, password, database.. everything is right. However its not connecting :S. Anyone got any suggestions to what could be up?

Help would be appreciated :)

Title: Re: Installation.
Post by: tom555 on May 28, 2007, 11:00:53 AM
What Connection Fails ? The connection to your Database or the connection to your Mailserver ?
Title: Re: Installation.
Post by: SKaero on May 28, 2007, 11:25:03 AM
I had the same problem when i installed, What i did was to go into main.inc.php and turn the debug_level to 4 then it told me what the problem, So when you do this whats the error it gives you?
Title: Re: Installation.
Post by: keane on May 28, 2007, 12:39:25 PM
It cannot connect to the database.

DB Error in /home/thesport/public_html/celtic/mail/program/include/rcube_db.inc (105): DB Error: connect failed
Title: Re: Installation.
Post by: Julien on May 28, 2007, 03:52:55 PM
check your settings in db.inc.php
Title: Re: Installation.
Post by: keane on May 29, 2007, 09:18:00 AM
All checked and correct. Still won't connect.
Title: Re: Installation.
Post by: Slug on May 30, 2007, 09:37:07 AM
Are you on the right port ?
Title: Re: Installation.
Post by: dano on May 30, 2007, 01:16:39 PM
Is this a CPanel server? If it is then your database name is in the format of username_databasename. And the username will be in the format of username_database name too I think. Check in CPanel to confirm these.

Hope that helps.

Dan