Roundcube Community Forum

Release Support => Pending Issues => Topic started by: Prasad1337 on August 10, 2007, 05:54:27 AM

Title: Unable to login
Post by: Prasad1337 on August 10, 2007, 05:54:27 AM
I myself was using roundcube on my new webspace (with cpanel).
I setup the email account.
I properly installed roundcube and tried logging in with the correct details.
But I keep getting "Login failed!".
Is this a known issue? If not, please let me know what I must do regarding the same.

Thank you!


-Prasad007.
Title: Re: Unable to login
Post by: SKaero on August 10, 2007, 06:03:09 AM
Any errors?
Title: Re: Unable to login
Post by: Prasad1337 on August 10, 2007, 08:45:13 AM
Quote from: SKaero Any errors?
No errors... the script is properly installed I'm sure... just that "Login Failed!" thats the error :)
P.s. I'm using SSL ports if that should make a difference ?
Title: Re: Unable to login
Post by: Prasad1337 on August 11, 2007, 03:18:40 AM
bump.
I setup the script as per these instructions - http://trac.roundcube.net/trac.cgi/wiki/Howto_Install
And I setup my email account in cpanel which opens with the webmail programs in cpanel, but NOT with RC.
Any ideas please, anyone ?
Title: Re: Unable to login
Post by: Z0rn on August 22, 2007, 08:42:03 PM
I am also having the same problem. I installed Roundcube using this tutorial.

http://paulstamatiou.com/2005/10/29/how-to-setup-roundcube-webmail-on-your-server/

I also cannot log in. I keep getting a "log in failed" error.

I am using one of the users on my server, but I can't log in.

Any ideas?
Title: Re: Unable to login
Post by: SKaero on August 22, 2007, 10:08:50 PM
Do you get any errors?
Title: Re: Unable to login
Post by: Z0rn on August 22, 2007, 10:16:57 PM
Quote from: SKaero Do you get any errors?

Yes these are the errors.

[22-Aug-2007 21:19:49] PHP Warning: mb_convert_encoding(): Illegal character encoding specified in /var/www/html/mail/program/include/main.inc on line 924
[22-Aug-2007 21:21:54] PHP Fatal error: Maximum execution time of 120 seconds exceeded in /var/www/html/mail/program/lib/imap.inc on line 132
Title: Re: Unable to login
Post by: wfong on September 04, 2007, 10:43:20 PM
Is it possible to login via unencyrpted ports? Can you use other IMAP clients (not the one cpanel launches)?

[wfong@core ~]$ telnet lilo 143           <-- Type
Trying 192.168.1.251...
Connected to lilo.
Escape character is '^]'.
* OK Dovecot ready.
A100 LOGIN will password                   <-- Type
A100 OK Logged in.
A100 LIST &quot;&quot; *                            <-- Type
* LIST (\HasNoChildren) &quot;.&quot; &quot;Sent&quot;
* LIST (\HasNoChildren) &quot;.&quot; &quot;Junk&quot;
* LIST (\HasNoChildren) &quot;.&quot; &quot;Trash&quot;
* LIST (\HasNoChildren) &quot;.&quot; &quot;Drafts&quot;
* LIST (\HasNoChildren) &quot;.&quot; &quot;INBOX&quot;
A100 OK List completed.
A100 LOGOUT                            <-- Type
* BYE Logging out
A100 OK Logout completed.
Connection closed by foreign host.
[wfong@core ~]$    
Title: Re: Unable to login
Post by: mezu on September 10, 2007, 09:11:16 AM
I have been trying to install run Roundcube for the last 3 days without any succes. I am on Vista, with XAMMP and Mecury mail. I have tried everything, i dont get errors. I just get a "Ligin failed " message.

I am starting to feel really dumb and itskinda hurting myself esteem rite now. please help before i start plucking my hair off.
Title: Re: Unable to login
Post by: XANA on September 10, 2007, 11:05:21 AM
Hi,

Install xampp.
Make sure to not install mysql as a service when install xampp.
Instead of using mysql that comes with xampp, download the full package of mysql from http://www.mysql.com/ (http://www.mysql.com/)
Now you can use command to create the roundcube database.
Also remember to check that Mercury is running when you try to log in. (XAMPP Control Panel)

Hope this helps.

Title: Re: Unable to login
Post by: creativehavoc on October 02, 2007, 01:19:12 AM
I have a similar issue. On the webpage when loging in the only error i get is the "cannot log in" error. In my error logs i get

$ cat errors
[02-Oct-2007 00:52:55 -0400] IMAP Error: Could not connect to smtp1.phpwebhosting.com at port 143: Connection refused in on line 0
[02-Oct-2007 00:55:24 -0400] IMAP Error: Could not connect to smtp1.phpwebhosting.com at port 143: Connection refused in on line 0