Roundcube Community Forum

Release Support => Pending Issues => Topic started by: Qinn on September 07, 2014, 08:36:53 AM

Title: HTML nothing only plain text
Post by: Qinn on September 07, 2014, 08:36:53 AM
Hi there I'm just starting out using roundcube and have been testing it over the weekend, before feeding it to my users ;) I have some trouble with html messages. When I receive a message with html (as it has been send by Outlook) I cannot see anything, only when I switch to plain text format text is showing btw in main options "Display HTML is set. A I doing something wrong?

Any help is appreciated 
Title: Re: HTML nothing only plain text
Post by: SKaero on September 07, 2014, 10:27:29 AM
Any errors in the error log?
Title: Re: HTML nothing only plain text
Post by: Qinn on September 07, 2014, 11:03:50 AM
Thanks for the reply
What should I look for in roundcube\logs\errors if it concerns html
Title: Re: HTML nothing only plain text
Post by: Qinn on September 07, 2014, 11:12:05 AM
Mainly from carddav_server, yet the plugin CardDAV isn't enabled?
Title: Re: HTML nothing only plain text
Post by: JohnDoh on September 07, 2014, 01:56:15 PM
Did you use the installer or otherwise check that your environment met the requirements for Roundcube? I think if you are missing the PHP DOM extension then it wont be able to display HTML messages and will fall back to plain text.
Title: Re: HTML nothing only plain text
Post by: Qinn on September 07, 2014, 03:31:29 PM
Thnx but php dom extension  how can i implement that?
Title: Re: HTML nothing only plain text
Post by: Qinn on September 07, 2014, 03:33:25 PM
Yes I did use the installer which now result in only 1 file instead of 2
Title: Re: HTML nothing only plain text
Post by: Qinn on September 12, 2014, 04:17:25 AM
Quote from: Qinn on September 07, 2014, 03:31:29 PM
Thnx but php dom extension  how can i implement that?

I checked and I missed that the extensions Fileinfo and Intl, where not available (orange) after adjustments in php.ini (removed the ; ) HTML messages could be read.