Roundcube Community Forum

Release Support => Pending Issues => Topic started by: Killamasta60 on January 02, 2015, 10:29:12 AM

Title: User mail created on ISPconfig doesn't work with Roundcube
Post by: Killamasta60 on January 02, 2015, 10:29:12 AM
Hello everybody,

I tried to link roundcube with my CPannel ISPconfig, following strictly this tuto (https://www.howtoforge.com/using-roundcube-webmail-with-ispconfig-3-on-debian-wheezy-apache2).

Unfortunatly, it doesn't work. When I create a new mail user on ISPconfig, it is stored in my dbispconfig database and mail_user table, instead of I think, in my roundcube database.

So when I try to connect to my roundcube interface with this login, I have an authentication error...

Could you help me please ?

Host : VPS OVH.com Classic 3 (https://www.ovh.com/fr/vps/vps-classic.xml)
Debian Version: 7.7
ISPConfig Version: 3.0.5.4p5
Roundcube Version: Last
Title: Re: User mail created on ISPconfig doesn't work with Roundcube
Post by: SKaero on January 02, 2015, 11:14:32 AM
Mail accounts need to be created on the mail server so adding accounts to the Roundcube database wont help anything. Exactly what error are you getting?
Title: Re: User mail created on ISPconfig doesn't work with Roundcube
Post by: Killamasta60 on January 03, 2015, 06:14:28 PM
Thanks for your reply.

I know that I need to create accounts on the mail server to use them with roundcube.
Normally, ISPconfig should do it simply with the pluggin Roundcube/ISPconfig, but I often obtain an "login failed" message when I try to use an account created before...

I can't explain why the tuto followed does not work for me while it works for others persons...
Title: Re: User mail created on ISPconfig doesn't work with Roundcube
Post by: Killamasta60 on January 06, 2015, 02:42:15 PM
up  ::)
Title: Re: User mail created on ISPconfig doesn't work with Roundcube
Post by: SKaero on January 06, 2015, 03:10:02 PM
Your problem seems to be with ISPConfig not Roundcube so your more likely to get a response on the ISPConfig forums.
Title: Re: User mail created on ISPconfig doesn't work with Roundcube
Post by: Killamasta60 on January 09, 2015, 04:02:23 AM
Quote from: SKaero on January 06, 2015, 03:10:02 PM
Your problem seems to be with ISPConfig not Roundcube so your more likely to get a response on the ISPConfig forums.

Yes, I'm agree with you. But I try to post my problem in various forum, to find more help...