Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: SuzBlr on February 23, 2015, 09:01:18 AM

Title: Excessive Spam
Post by: SuzBlr on February 23, 2015, 09:01:18 AM
I chose to use websitebox for our companies web site. We signed up for the roundcube email. Unfortunately my boss gets over 100 spam emails a day. We have physically moved them to the spam box. We have set up the spam filter in roundcube yet they still appear in his inbox.

I contacted roundcube and asked about the Imap server as I read on other threads on here that it is where to stop the spam from. I was told they use a POP3 server. I am not tech savvy but any help on how to stop all the spam would really be appreciated. My supervisor is getting very irate with all of this.
Title: Re: Excessive Spam
Post by: SKaero on February 23, 2015, 12:24:28 PM
You should contact your email provider and have them help with the spam problem.
Title: Re: Excessive Spam
Post by: SuzBlr on February 23, 2015, 12:34:54 PM
I did contact my provider which is Websitebox. They were the one's who said they had a POP3 server and basically there is nothing I can do about the spam.
Title: Re: Excessive Spam
Post by: SKaero on February 23, 2015, 01:43:10 PM
Filtering needs to be done on the mail server, if its not a feature your provider offers it maybe best to move providers.