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Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Nayla Moss on March 02, 2015, 08:36:34 AM

Title: Can not attach anything.
Post by: Nayla Moss on March 02, 2015, 08:36:34 AM
Hi All,

I am new to this and need some help. I am not very good with computers.

My boss has recently changed the screen lay out for email. Now when I press new email/ reply. It will not let me add an attachment.

PLEASEEEEEEEE HELP.

I cant add a screen print (file is too large ) arrrggghhhh

Thanks Kayleigh

Title: Re: Can not attach anything.
Post by: SKaero on March 02, 2015, 10:32:24 AM
If you can't attach files because there too large you'll need to ask your mail server admin to increase the file size limit.
Title: Re: Can not attach anything.
Post by: Nayla Moss on March 02, 2015, 10:46:56 AM
Hi,

Thank you for your response.

It won't even let me add any attachment. I have spoken to the people who set the emails up and said they can't help they just recommend this if we didn't have out look.
Title: Re: Can not attach anything.
Post by: SKaero on March 02, 2015, 10:55:31 AM
You'll need to ask whoever manages the server Roundcube is on, the file size settings need to be changed. There isn't anything I can do to help.
Title: Re: Can not attach anything.
Post by: Nayla Moss on March 04, 2015, 06:44:45 AM
Hi,

Thank you for your help.

Sorry to be a pain.

How do I find out who manages the server Roundcube?

Thanks Kayleigh
Title: Re: Can not attach anything.
Post by: SKaero on March 04, 2015, 11:03:46 AM
Who do you pay to have the email account? They would be the person to ask.
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