Print Page - Plain text vs HTML

Title: Plain text vs HTML
Post by: krafting kelly on May 12, 2015, 04:54:29 PM

I searched but could not find an answer. I just started RoundCube for my new site's webmail today and I am getting a 20-minute delay when I choose HTML as the format for my email. If I choose plain text, my email goes through immediately. If I choose HTML (I want to include links) then my original email or my reply doesn't get to the recipient for exactly 20 minutes. That doesn't seem normal. Any suggestions?

Title: Re: Plain text vs HTML
Post by: krafting kelly on May 13, 2015, 11:42:25 AM

Does anyone else have this problem, or do HTML messages go through immediately for you?

Title: Re: Plain text vs HTML
Post by: ABerglund on May 13, 2015, 12:05:00 PM

I have ~2500 users, at least half using HTML exclusively. No delays for us.

Title: Re: Plain text vs HTML
Post by: SKaero on May 13, 2015, 12:11:16 PM

I have seen similar "fixed" delay time before with some mail servers, can't say what the cause was since there weren't my mail servers.

Title: Re: Plain text vs HTML
Post by: alec on May 14, 2015, 02:24:21 AM

Enable smtp_debug in Roundcube to see where it "hangs" on Roundcube side or the SMTP server.

Roundcube Community Forum

Release Support => Pending Issues => Topic started by: krafting kelly on May 12, 2015, 04:54:29 PM