Roundcube Community Forum

Hello,

since a few weeks I have a effect in my since ~2 years without problems running Roundcube Installation:

The Mail Preview window is present, but when I click on a Mail I see the loading bar for a while but no preview. After this I cannot click anymore on a Roundcube Item or Menu Point. Only when i make a refresh of the RC Site in the Browser, RC reacts again for my clicks. But not for previews....
The same effect I can see, when I click on Settings:
Clicking between the 1st Setting Menu entries (Settings, Folders, Identities for e.g.) this is no problem and I can see the submenu of each setting menu. But when I click on a submenu entry I see again the loading bar for a longer time, after this, RC reacts no longer too for my clicks until a Browser refresh.
-> This Problems are reproducible and it is the same effect in different accounts.
-> SElinux is disabled
-> Trying other Client OS (Linux, Windows, Android) and other Browsers (IE, Firefox, Chrome and additional Android Browsers)
-> Trying a other Skin
-> comment out plugins
-> there are no errors in the log/debug files
-> Connection and working with the IMAP Server with other eMail Programs works without any problems

The Effect is always the same.


My System:

Centos 7.2.15.11 (64 bit)
php 5.4.37 x86_64
Roundcubemail 1.1.3-1.el7
Dovecot 2.2.10-5.el7
MariaDB 5.5.44-2.el7.centos

I don't have found any information in the internet regarding this issue.
So I have installed a (new) 2nd System

Centos 7.2.15.11 (64 bit)
php 5.6.16-1.w7 x86_64
Roundcubemail 1.1.4 (last release)
Dovecot 2.2.10-5.el7
MariaDB 5.5.44-2.el7.centos

But on this system I have the same effect too!

Here my config.inc.php

$config = array();
$config['db_dsnw'] = 'mysql://dbuser:dbpw@localhost/dbname';
$config['default_host'] = 'ssl://imap-servername';
$config['imap_conn_options'] = array(
   'ssl' => array(
     'verify_peer'       => false,
     'allow_self_signed' => false,
     'peer_name'         => 'servername',
     'ciphers' => 'TLSv1+HIGH:!aNull:@STRENGTH',
     'cafile'  => 'certfile',
   ),
);
$config['default_port'] = 993;
$config['imap_auth_type'] = 'PLAIN';
$config['smtp_server'] = 'tls://smtp-servername';
$config['smtp_port'] = 587;
$config['smtp_user'] = '%u';
$config['smtp_pass'] = '%p';
$config['smtp_auth_type'] = 'PLAIN';
$config['support_url'] = '';
$config['temp_dir'] = '/var/lib/roundcubemail/temp';
$config['force_https'] = true;
$config['use_https'] = true;
$config['des_key'] = 'key';
$config['username_domain'] = 'username-domain';
$config['product_name'] = 'Webmail';
$config['mail_domain'] = 'mail-domain';
$config['plugins'] = array('additional_message_headers', 'archive', 'managesieve', 'zipdownload');
$config['language'] = 'de_DE';
$config['spellcheck_engine'] = 'pspell';
$config['htmleditor'] = 1;
$config['draft_autosave'] = 60;
$config['mime_param_folding'] = 0;

$config['sql_debug'] = true;
$config['imap_debug'] = true;
$config['smtp_debug'] = true;
$config['debug_level'] = 1;
$config['skin'] = 'classic';

Anyone have a Idea for a solution?

Many Thanks!

try this http://lists.roundcube.net/pipermail/users/2013-August/009990.html

you are my hero!!!

comment out the line in my apache and after restarting .... IT WORKS!!!
Thanks for the very fast helping!!