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News and Announcements => General Discussion => Topic started by: mblondeau on January 13, 2016, 02:13:43 PM

Title: Can't find the original sender of email (sorry for poor english)
Post by: mblondeau on January 13, 2016, 02:13:43 PM
Hi, my boss just bought a company and she managed something so all the emails meant to arrive in their email box is fowarded to our. A client of the previous business emailed them and it was fowarded here, but as if it was from them. I can't find the origninal sender and answer them. (no, they did not leave any information to contact them) I clicked the little pointing down arrow to see if I could find something, but it was mostly server information and the thing that checks if it's spam. I have general knowledge in such thing.

thank you for a feedback x and sorry for poor english, not my mother language
Title: Re: Can't find the original sender of email (sorry for poor english)
Post by: SKaero on January 13, 2016, 02:24:08 PM
If there isn't an email in the message header that is from the actual client then most likely the server that is forwarding it stripped it out.