Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Chrs on February 04, 2016, 04:36:42 PM

Title: mailbox full message
Post by: Chrs on February 04, 2016, 04:36:42 PM
Although my mail screen says I am at 40% capacity, senders receive a message saying that my mailbox is full. Any remedies out there? Tks
Title: Re: mailbox full message
Post by: SKaero on February 04, 2016, 05:02:56 PM
The mail quota is returned by the mail server and Roundcube displays it, so you need to look at the mail server logs to figure out where the problem is.
Title: Re: mailbox full message
Post by: Chrs on February 04, 2016, 06:10:52 PM
Tks a  lot.How do I do that? I mean check the mail server log?
Title: Re: mailbox full message
Post by: SKaero on February 05, 2016, 01:38:00 AM
If you set up the mail server you can look at the logs but if you just setup Roundcube or are a Roundcube user you'll need to contact your mail provider and ask them for support.