Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Jasperav on February 08, 2016, 02:56:56 AM

Title: Spam filter
Post by: Jasperav on February 08, 2016, 02:56:56 AM
Helllo,

Im using LowVoice (its RoundCube), on webmail.lowvoice.nl. When I email an gmail account, it gets in the normal mailbox of the reciever. But if I send an email to an hotmail adress, it gets in the spambox. Can you help me solve this?
Title: Re: Spam filter
Post by: JohnDoh on February 08, 2016, 03:09:32 AM
you need to contact lowvoice for support as they run your smtp server and that is most likely where the issue is.
Title: Re: Spam filter
Post by: Agostinho Nelson Mambo on February 09, 2016, 10:50:52 AM
Hi,
you have to contact the provider to setup your SMTP and then they will see how to set the SPAMFILTER and configure the option that can fits you.