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Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: harvey186 on February 26, 2016, 10:20:13 AM

Title: can't setup RC, getting SMTP and IMAP error
Post by: harvey186 on February 26, 2016, 10:20:13 AM
Hi guys,

I have setup RC,newest version on my cubietruck. But I can't finish teh setup, becuase when I'm trying the smtp and imap config. I allways get the error
SMTP send:  NOT OK(Connection failed: Failed to connect socket: php_network_getaddresses: getaddrinfo failed: Name or service not known)
If I'm using the ssl addresses I get the same message: SMTP send:  NOT OK(Connection failed: Failed to connect socket: php_network_getaddresses: getaddrinfo failed: Name or service not known)
or
IMAP connect:  NOT OK(Login failed for web112p1 from 192.168.1.135. Could not connect to ssl://server41.webgo24.de:993: php_network_getaddresses: getaddrinfo failed: Name or service not known)

What is my problem ?
By the way, it needs a lot of time, before I get the error message.
Title: Re: can't setup RC, getting SMTP and IMAP error
Post by: alec on February 26, 2016, 11:13:12 AM
It's not able to resolve hostname of the server to IP address.
Title: Re: can't setup RC, getting SMTP and IMAP error
Post by: harvey186 on February 27, 2016, 05:00:53 AM
OK, after changing the web address to IP it works. Great, thanks.

But why can't rc resolve the web address to IP address ?

Cheers
Harvey
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