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Title: Authentication failed Code 250
Post by: rob_utopano on June 18, 2016, 02:21:31 PM

Hello everybody,

i have a big problem.
When i want to send an email over roundcube. I become the failure code 250 and Authentication failed as a message.
I search an error in the configuration of postfix or dovecot, but my search was unsuccessful.

Has anybody the same problem or the solution of this problem ?

Sorry for my bad english, i am german ::) ??? ;D

best regards,
rob

Title: Re: Authentication failed Code 250
Post by: saulos on August 13, 2016, 05:49:02 AM

Hi I have the same problem :'(
I try to change some setting on the configuration file but no result, the SMTP is Postfix and it works from remote clients.
I have Postfix and enginx on the same server, if i telnet on the smtp ports all seem to be OK.
If I use TLS I get 220 error

Thanks for any help

Title: Re: Authentication failed Code 250
Post by: SKaero on August 13, 2016, 02:40:59 PM

Enable smtp_debug and post the log.

Title: Re: Authentication failed Code 250
Post by: saulos on August 13, 2016, 03:23:33 PM

Thanks for quick reply, got this

[13-Aug-2016 15:21:24 America/Toronto] ERROR: SMTP server does not support authentication ()
[13-Aug-2016 15:21:24 -0400]: <3ngl60mu> SMTP Error: Authentication failure: SMTP server does not support authentication (Code: )
in /var/www/roundcube/program/lib/Roundcube/rcube.php on line 1595
(POST /?_task=mail&_unlock=loading1471116087986&_lang=en&_framed=1&_action=send)

and this is the SMTP
$config['smtp_server'] = 'localhost';

$config['smtp_port'] = 25;

// SMTP username (if required) if you use %u as the username Roundcube
// will use the current username for login
$config['smtp_user'] = '%u';

// SMTP password (if required) if you use %p as the password Roundcube
// will use the current user's password for login
$config['smtp_pass'] = '%p';

:)

-----
some more info, in thunderbird SMTP works with this settings
port 587
autentication normal
security STARTTLS
username and password

hope this help
Thanks

-------------------
this are the messages from SMTP log

Recv: 220 email.myserver ESMTP
Send: EHLO email.myserver
Recv: 250-email.mysever
Recv: 250-PIPELINING
Recv: 250-SIZE 10240000
Recv: 250-VRFY
Recv: 250-ETRN
Recv: 250-STARTTLS
Recv: 250-ENHANCEDSTATUSCODES
Recv: 250-8BITMIME
Recv: 250-DSN
Recv: 250 SMTPUTF8
Send: STARTTLS
Recv: 220 2.0.0 Ready to start TLS
Send: RSET
Send: QUIT

Title: Re: Authentication failed Code 250
Post by: saulos on August 18, 2016, 05:38:03 AM

Solved changing setting on Postfix.
Thanks
8)

Title: Re: Authentication failed Code 250
Post by: kobuna on June 21, 2017, 09:10:44 AM

Hi Saulos, What did you change to fix the problem? Thanks.

Title: Re: Authentication failed Code 250
Post by: Meinl on June 28, 2017, 03:26:31 AM

Hi anybody! What did you change to fix the problem? Thanks.

Roundcube Community Forum

Release Support => Pending Issues => Topic started by: rob_utopano on June 18, 2016, 02:21:31 PM