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Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Samsam on June 27, 2016, 10:18:02 AM

Title: Help! Can't log in to webmail through Roundcube anymore..
Post by: Samsam on June 27, 2016, 10:18:02 AM
Hi
I have my hosting through Heart Internet and they suggested i use Roundcube as my email/webmail based platform, but recently i haven't been able to log in anymore. I have managed to log in through a different platform known as OutItGoes, but i've lost all my address book!
Can anyone help me?
you can email me at [email protected]
Many thanks in advance!
Sam
Title: Re: Help! Can't log in to webmail through Roundcube anymore..
Post by: Samsam on June 27, 2016, 10:58:15 AM
This is the message i get :
Forbidden

You don't have permission to access /bubbleinc.co.uk/roundcube/?_task=mail&_err=session on this server.
Title: Re: Help! Can't log in to webmail through Roundcube anymore..
Post by: SKaero on June 27, 2016, 12:40:36 PM
Ask for you host for help.
Title: Re: Help! Can't log in to webmail through Roundcube anymore..
Post by: Samsam on June 28, 2016, 09:28:31 AM
I did! They said it's nothing to do with them and a completely independent platform from them. They said they can't do anything and advised i use OutitGoes instead
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