Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: yehwhatevr on April 03, 2017, 01:38:48 PM

Title: ALL messages in "sent" folder have disappeared! HELP!
Post by: yehwhatevr on April 03, 2017, 01:38:48 PM
We recently started using roundcube for our email... about 2 weeks ago we discovered all of the emails in our "DRAFT" folder have disappeared... This morning we discovered ALL of the emails in our "SENT" folder have now disappeared... HELP?  I fear the "INBOX" is next (I have made a copy) but still on edge?!?!?
Title: Re: ALL messages in "sent" folder have disappeared! HELP!
Post by: JohnDoh on April 04, 2017, 03:00:47 AM
Roundcube is IMAP client software it is unlikely to be the cause of disappearing messages like that. I suggest you contact your email provider, they may be able to help you track down the source of the problem and/or restore the missing messages from backups.