Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Transistor on July 21, 2020, 05:32:46 PM

Title: Can't connect to database after upgrade
Post by: Transistor on July 21, 2020, 05:32:46 PM
Version: roundcubemail-1.4.7-complete.tar.gz


The installer is giving me this error:
NOT OK(SQLSTATE[HY000] [2054] The server requested authentication method unknown to the client)

and if I go to the normal email site login page I get:
DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server-administrator.


I'm a bit stuck at this point. Can anyone give me some things to try?
Title: Re: Can't connect to database after upgrade
Post by: JohnDoh on July 23, 2020, 02:46:44 AM
You had a previous version of Roundcube running? Did you upgrade anything else on your server, like have you upgraded your database server? Roundcube has used PDO for database access since version 0.9 so unless you were running a really old version before how Roundcube access the database has not changed.