Hello all, sorry if I sound like a noob. I am very new to Roundcube and am curious as to why some of the email accounts I manage when I try to print their emails from Roundcube the first page is completely blank with just a header that shows who it is from and the subject. but for other email accounts, it puts text on the first page. does anyone have a solution for this by chance as it is probably an easy fix but I'm just not sure where to start with it!
Thanks for the help in advance.
Sounds like this issue https://github.com/roundcube/roundcubemail/issues/7604 which was fixed in 1.4.9.
Thanks for the quick reply John and that does look like the exact issue, this might sound stupid but how can I check the version of Roundcube our host is using, and is there an easy way to update it?
You should contact your host for support