I upgraded from 1.3.9 to 1.4.11 and when I log into roundcube, every folder I've got is empty, including the inbox. IMAP server, running on the same machine, is dovecot. That's installed from Ubuntu 18 packages and works -- if I connect to it with thunderbird, everything's great.
On downgrade to 1.3.9, everything is OK. Initially I was getting an error with the downgrade but I figured out that I needed to restart php7.2-fpm to get 1.4.11 files out of its cache.
Any ideas or further troubleshooting steps?
I tried the upgrade again, this time restarting that PHP service. No luck. All folders are empty, and logs/errors doesn't exist, so apparently none were thrown. Safely running 1.3.9 again.
I tried 1.4.10 and have the same problem. All folders show as empty, and there is definitely mail in those folders.
Take a look at the browser console (including the Network tab). It can be a client side issue.
QuoteTake a look at the browser console (including the Network tab). It can be a client side issue.
(https://www.elyograg.org/roundcube-console-error.png)
I have no idea how to troubleshoot that error further. The same thing happens in Firefox Developer Editiion, Chrome, Edge, and Internet Explorer. Windows 10. All browsers are 64-bit.
I can see the network tab, but don't know what to look for.
Also tried FirefoxPortable, 64-bit, version 89.0.1, same problem.
I did finally get it working. Looks like this software requires more during an upgrade than any other PHP software I have dealt with before.