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Roundcube Community Forum

Release Support => Pending Issues => Topic started by: Yves89000 on March 29, 2023, 11:59:18 AM

Title: I receive emails but cannot send them: authentication failed
Post by: Yves89000 on March 29, 2023, 11:59:18 AM
hello 

Emails aren't really my thing to install on the server. :-\

My mail server is working. Squirremail works without problem (sending and receiving mail).

On the other hand for Roundcube the reception of emails works, but not the sending.

I keep getting errors smtp() error: Authentication failed.

When I send emails with squirremail, it happens:

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Tue 29 12:33:11 ns1 postfix/smtpd[275763]: connect from localhost[127.0.0.1]
     Tue 29 12:33:11 ns1 postfix/smtpd[275763]: B00FC4201ED: client=localhost[127.0.0.1]
     Tue 29 12:33:11 ns1 postfix/cleanup[275789]: B00FC4201ED: message-id=<[email protected]>
     Tue 29 12:33:11 ns1 opendkim[224681]: B00FC4201ED: DKIM-Signature field added (s=mail, d=domaine.net)
     Tue 29 12:33:11 ns1 postfix/smtpd[275763]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
     Tue 29 12:33:11 ns1 postfix/qmgr[224663]: B00FC4201ED: from=<[email protected]>, size=778, nrcpt=1 (queue active)
     Tue 29 12:33:11 ns1 dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=275791, secured, session= <4/W7gAf4WNt/AAAB>
     Tue 29 12:33:11 ns1 dovecot: imap([email protected])<275791><4/W7gAf4WNt/AAAB>: Logged out in=633 out=661 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes =0 body_count=0 body_bytes=0
     Tue 29 12:33:11 ns1 dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=275792, secured, session= <wbC8gAf4Wtt/AAAB>
     Tue 29 12:33:11 ns1 dovecot: imap([email protected])<275792><wbC8gAf4Wtt/AAAB>: Logged out in=294 out=2268 deleted=0 expunged=0 trashed=0 hdr_count=1 hdr_bytes=209 body_count=0 body_bytes=0
     Tue 29 12:33:12 ns1 postfix/smtpd[275795]: connect from localhost[127.0.0.1]
     Tue 29 12:33:12 ns1 postfix/smtpd[275795]: 322174201EE: client=localhost[127.0.0.1]
     Tue 29 12:33:12 ns1 postfix/cleanup[275789]: 322174201EE: message-id=<[email protected]>
     Tue 29 12:33:12 ns1 opendkim[224681]: 322174201EE: DKIM-Signature field added (s=mail, d=domain.net)
     Tue 29 12:33:12 ns1 postfix/smtpd[275795]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
     Tue 29 12:33:12 ns1 postfix/qmgr[224663]: 322174201EE: from=<[email protected]>, size=1773, nrcpt=1 (queue active)
     Tue 29 12:33:12 ns1 amavis[203853]: (203853-09) Passed CLEAN {RelayedOpenRelay}, [127.0.0.1]:38476 [XXX.XXX.XXXX] <[email protected]> -> <tantang77@ gmail.com>, Queue-ID: B00FC4201ED, Message-ID: <[email protected]>, mail_id: pPTjM3D2F4XR, Hits: -0.798, size: 1283, queued_as: 322174201EE, 4777 ms
     Tue 29 12:33:12 ns1 postfix/smtp[275790]: B00FC4201ED: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.59, delays=0.11/0.01/ 0/0.48, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 322174201EE)
     Tue 29 12:33:12 ns1 postfix/qmgr[224663]: B00FC4201ED: removed
     Tue 29 12:33:12 ns1 postfix/smtp[275796]: Untrusted TLS connection established to gmail-smtp-in.l.google.com[108.177.15.27]:25: TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits ) key-exchange X25519 server-signature ECDSA (P-256) server-digest SHA256
     Tue 29 12:33:12 ns1 postfix/smtp[275796]: 322174201EE: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[108.177.15.27]:25, delay= 0.45, delays=0.1 / 0.01 / 0.07 / 0.27, dsn = 2.0.0, status = sent
     Tue 29 12:33:12 ns1 postfix/qmgr[224663]: 322174201EE: removed



On the other hand if I send with roundcube it does not pass:
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     Tue 29 12:34:27 ns1 postfix/submission/smtpd[275802]: connect from localhost[127.0.0.1]
     Tue 29 12:34:27 ns1 postfix/submission/smtpd[275802]: disconnect from localhost[127.0.0.1] ehlo=1 quit=1 commands


I don't have any other logs showing up.


Do you have an idea ?

     Here is my Roundcube config:
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     // IMAP host chosen to perform the log-in.
     // See defaults.inc.php for the option description.
     $config['imap_host'] = 'localhost:143';
     // SMTP server host (for sending mails).
     // See defaults.inc.php for the option description.
     $config['smtp_host'] = 'localhost:25';
     $config['smtp_auth_type'] = 'PLAIN';


I use the version 1.6.1

squirremail seems well configured on localhost:25 (checked via /usr/share/squirrelmail/configure)


If someone could help me that would be great :) :)
Title: Re: I receive emails but cannot send them: authentication failed
Post by: JohnDoh on March 29, 2023, 12:09:43 PM
"Authentication failed." is a clear message so check the smtp auth settings. The defaults are:
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// SMTP username (if required) if you use %u as the username Roundcube
// will use the current username for login
$config['smtp_user'] = '%u';

// SMTP password (if required) if you use %p as the password Roundcube
// will use the current user's password for login
$config['smtp_pass'] = '%p';

If you would like to disable smtp auth then set the options to empty strings.
Title: Re: I receive emails but cannot send them: authentication failed
Post by: alec on March 29, 2023, 12:53:05 PM
 $config['smtp_host'] = 'tls://localhost:25';

also, usually submission port is 587, not 25.
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