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News and Announcements => General Discussion => Topic started by: ricky888r on July 04, 2023, 07:27:06 AM

Title: Setting up Filters - Not working
Post by: ricky888r on July 04, 2023, 07:27:06 AM
I am new to roundcube, so I am probably making a very basic error, but I was hoping someone can help

I have set up numerous filters and enabled them, but they do not seem to be working

Most of my filters are very basic, e.g.

From: [email protected]
To: My email address
Subject "contains" XYZ

Move to "Specific Folder"
Stop evaluating rules

However, none of these filters I have set up like this are working. Any advice at all?

Thanks,

Chris
Title: Re: Setting up Filters - Not working
Post by: Dmitry42 on July 04, 2023, 10:01:15 AM
For filters working you need something like dovecot-sieve and dovecot-managesieved. Are you setup this ?
Title: Re: Setting up Filters - Not working
Post by: Brettben on July 04, 2023, 12:34:01 PM
I have the same problem, when I receive a spam email, I click create filter, choose from so it have the spammers email address **@**.com and then send to spam.

However I get constant emails still.
Title: Re: Setting up Filters - Not working
Post by: ricky888r on July 05, 2023, 07:44:02 AM
Quote from: Dmitry42 on July 04, 2023, 10:01:15 AM
For filters working you need something like dovecot-sieve and dovecot-managesieved. Are you setup this ?

To be honest, im new to this. I've never even heard of this. But it seems now some of my filters are working, others arent?
Title: Re: Setting up Filters - Not working
Post by: Dmitry42 on July 06, 2023, 09:05:08 PM
If some of your rules work - so that sieve work and problem not in server configuration.

Try see what header have message and check - it is really "from" what you see. Beacose spam message can hide really mail address.