Roundcube Community Forum

Release Support => Pending Issues => Topic started by: JonZ on May 31, 2008, 06:26:34 PM

Title: Install problem
Post by: JonZ on May 31, 2008, 06:26:34 PM
I followed all of the directions to install, created the config files, but now I only get a blank page when I try to view the site...

No error messages or anything, do you know what the problem could be?  let me know if I can get you more information.

http://ml.zssites.net/roundcube/
Title: Install problem
Post by: syrupcore on June 03, 2008, 02:25:13 AM
I'm having a similar problem - completely blank index.php.  I upgraded from 0.1beta2.2 (using the instructions from beta2 in upgrade.txt).

I got mysql errors when running the included code.  tried both initialize and upgrade.  They were always "already exists" efforts.  From scan of the init.sql

Feel like I must of just missed something in installation but I can't find it.  

Thanks for any help,
Will
Title: Install problem
Post by: MWilleboer on June 03, 2008, 03:27:53 AM
Hi all,

is there some other file named index.htm or index.html in the webmail folder. That can cause the problem, delete the other index file and leave index.php there.

do you have your .htaccess right, it will block entry.

something with the permissions of the folder

Hope this helps you out.

Martijn
Title: Install problem
Post by: syrupcore on June 04, 2008, 02:54:05 PM
Thank you Martijn.  There is no other index.* in the folder and I removed .htaccess entirely, pointing my browser directly at index.php with no luck.  Here is the entirety of my .htaccess.

# AddDefaultCharset UTF-8
php_flag display_errors Off
php_flag log_errors On
php_value error_log logs/errors
php_value upload_max_filesize 2M

<FilesMatch &quot;(\.inc|\~)$|^_&quot;>
  Order allow,deny
  Deny from all
</FilesMatch>

Order deny,allow
Allow from all


Page comes up blank and view source is blank as well. :(

Thanks for any more help.
Title: Install problem
Post by: bitman on June 12, 2008, 07:34:57 PM
Check logs/errors in your RoundCube dir.  My blank screen problem was due to this:  http://www.roundcubeforum.net/showthread.php?t=3130