Roundcube Community Forum

SVN Releases => Issues & Bugs => Topic started by: shaggykurwa on October 11, 2024, 06:26:27 PM

Title: My provider dosent update my inbox
Post by: shaggykurwa on October 11, 2024, 06:26:27 PM
Hey, I tried to login on my provider who's using yours Api (not sure if im right sorry). But anyways, the host is uwumail.com and I CAN login but sadly - dosen't update my inbox even tho I have 0mb of disk usage.
I'd like to ask you for help even tho its first time im using forum of some sort.
Is there anyting I can do?
Can I use a different host with the same email?
Title: Re: My provider dosent update my inbox
Post by: JohnDoh on October 12, 2024, 04:06:01 AM
Roundcube is opensource software which your provider is using to give you web based access to your email. It is not a service or an API. If you are having problems accessing your email you need to contact your provider for support.
Title: Re: My provider dosent update my inbox
Post by: shaggykurwa on October 12, 2024, 12:03:07 PM
Hey, thank you for the response is there any website that would let me login with my email thats based on roundcube and would work? Is it even possible?
Title: Re: My provider dosent update my inbox
Post by: JohnDoh on October 13, 2024, 04:36:06 AM
Your email is not based on Roundcube. Roundcube is a piece of software not a service. You need to contact your current provider to get access to your mailbox.