Roundcube Community Forum

Release Support => Pending Issues => Topic started by: Koful on October 16, 2024, 06:02:42 AM

Title: How to set up an answering machine
Post by: Koful on October 16, 2024, 06:02:42 AM
Hello everyone, I'm from Ukraine and I'm writing through deepl translator, so I apologize for my English.
I am using version 1.6.8 and need to set up an autoresponder for a while. I've looked at several instructions on the internet and what they say is not available for me, unfortunately.
(http://dl3.joxi.net/drive/2024/10/16/0031/0504/2085368/68/98d0274fed.png)
And this problem is on all of my VPS
Help please
Title: Re: How to set up an answering machine
Post by: SKaero on October 16, 2024, 09:31:20 AM
A autoresponder needs to be setup on the mail server since the email response needs to be sent out when a email is received and Roundcube only runs when you are using it so if your not available and not in Roundcube it couldn't send replies.
Title: Re: How to set up an answering machine
Post by: Koful on October 16, 2024, 10:47:21 AM
Quote from: SKaero on October 16, 2024, 09:31:20 AMA autoresponder needs to be setup on the mail server since the email response needs to be sent out when a email is received and Roundcube only runs when you are using it so if your not available and not in Roundcube it couldn't send replies.
The thing is, I don't know where this is configured. I installed the HestiaCP panel and the mail server came with it
Title: Re: How to set up an answering machine
Post by: SKaero on October 16, 2024, 03:35:14 PM
I'm not familiar with HestiaCP but according to https://forum.hestiacp.com/t/hestiacp-auto-reply/12937/3 you can set one up in HestiaCP under "List Mail domain → Click on Domain → Edit mail account then you are able to set an auto reply"
Title: Re: How to set up an answering machine
Post by: Koful on October 17, 2024, 01:40:32 PM
Thank you very much, I think this is it