Hi! I'm new here, so I apologize for any silly and possibly paranoid questions. The reason for my post is that my son recently bought a gaming account online. We got access to the account via an e-mail address that logs in through Roundcube.
I can't find any options to change the security of the e-mail other than changing the password. I suspect that the seller of this account may still have access to the e-mail account in some way or already has hidden access, for reclaiming and reselling purposes.
So, is there a way to make the e-mail more secure? Is it possible see if another person still has access to the account even after the password has been changed? And is it possible, in the worst case, to delete this email address and have all received emails automatically forwarded to another e-mail?
The e-mail address ends with [removed domain]. Is it possible in such a situation that the seller still has access or can regain access to the email?
Sorry again, but I really appreciate the help :)
The seller most likely owns the domain and the mail server and would still have access to the email and could take it back. I'd recommend changing the email address on the account to another email address that you control.
Quote from: SKaero on March 26, 2025, 10:21:14 AMThe seller most likely owns the domain and the mail server and would still have access to the email and could take it back. I'd recommend changing the email address on the account to another email address that you control.
Thank you for your answer. That's what I was afraid of. The email address in the account is not changeble for aprox 90 days, so guess I'm in troble. Any possible way to make emails sent to this address automaticly forwarded to another mail?
Not in the default Roundcube UI. Forwarding needs to be setup on the mail server not on the web mail client.