Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Khansb77 on July 26, 2025, 04:25:03 PM

Title: Old emails disappearing from inbox after 24 hours
Post by: Khansb77 on July 26, 2025, 04:25:03 PM

hey all

my old emails keep disappearing from inbox after 24 hours and i am unable to find them. also i have configured outlook on laptop and also on my mobile.. they doesnt seem to sync.. i cant see emails which i sent from mobile on laptop and vice versa..it seems like a sync issue..

what seems to be the problem.. i have delated and reinstall my account on mobile already but doesnt seem to work
Title: Re: Old emails disappearing from inbox after 24 hours
Post by: JohnDoh on July 27, 2025, 02:51:05 AM
regarding the disappearing email: Roundcube does not do that out of the box. May be you are running a plugin but more likely its one of your other clients or its a server setting. If you have checked the settings in your other clients then you should contact your email provider.

Missing sent items: This is probably about the settings in your mobile client, check where it is configured to save sent messages.